Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Avis (2 539)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
13 mars 2024

they are scmmers ..a big scameers ,make people charge ,,without your notice even you uninstaal app

MAMAs
Pakistan
2 jours d’utilisation de l’application
Zopi ⭐ a répondu 14 mars 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

21 juin 2024

worst app ever used

Easy livinss
Inde
7 jours d’utilisation de l’application
Zopi ⭐ a répondu 24 juin 2024

Dear Shray,

Thank you for taking the time to share your feedback about our app.

To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right.

Thank you for giving us the opportunity to serve you, and we hope to hear from you soon.

Warm regards,

The Zopi Support Team

5 août 2024

Uma porcaria, depois que instala não consegue mais desinstalar esse lixo

Átomo Zen
Brésil
1 jour d’utilisation de l’application
Zopi ⭐ a répondu 7 août 2024

Prezada Cláudia,

Pedimos sinceras desculpas por qualquer inconveniente que você tenha experimentado. Valorizamos muito os insights de nossos clientes e estamos comprometidos em melhorar continuamente nosso serviço.

Em relação à sua preocupação, gostaríamos de informar que devido a algumas atualizações do sistema externo, a desinstalação do aplicativo exigiu etapas adicionais. Um de nossos representantes entrará em contato com você em breve para discutir seus comentários com mais detalhes e garantir que resolveremos quaisquer problemas que você possa ter encontrado.

Agradecemos sua paciência e esperamos resolver esse assunto de forma satisfatória.

Obrigado pela sua confiança em nós.

Atenciosamente,

A equipe de suporte Zopi

Modifié le 28 septembre 2022

STILL NOT WORKING! MY ORDERS ARE NOT SYNCED I am a Paying customer and running a business ali orders is not functioning properly! FIX ASAP I need proper communication with an agent please for i have been a customer since 2018 and i have over 20 sales i can not full fill due to ali orders not functioning right an no customer support help!!!!!!! I keep being asked for screenshot of issue yet nothing is getting fixed its been weeks!!!!!!!!!!!

Tania's Online Closet, LLC
États-Unis
Plus de 3 ans d’utilisation de l’application
Zopi ⭐ a répondu 22 février 2021

Hi there,

Here's Jane from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.

In relation to your previous issue as synced orders, we would like to inform that your latest orders have been synced successfully from Shopify to our app, please kindly check it again. Also, you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Jane
Ali Orders - AliExpress Dropship Support Team

5 juin 2020

To let all the people know. do not install Ali orders. its a joke at least for now. it does not work properly. does not track inventory. does not follow pricing rules half the time. cannot override products as it doesn't do it properly. in-stock items show as totally out of stock after publishing. out of stock items shows as 100s are in stock. It does not take inputs saved mostly so if you don't publish right away it is lost. It cannot assign to the collection as it does not synchronize with aliexpress. Basically, nothing works properly. I have been asking these guys for a fix with screenshots and all for three weeks now. gave them access to my store and still nothing. they ask the same dam questions every day and send the same replays every day. still asking for the same thing that I provided 3 weeks ago and after that again. First of all, make some reliable and working app then rip off customers. maybe it is a way to provide easy transfer from oberlo offering all free features and low pricing once you are here all changes and you are doomed. They did the exact thing with Ali reviews.Their next target will be ali orders I am sure about that. now I am trying to get back to oberlo and dump all fire apps. but with so many products it's difficult. I think that's what these people want so they can say they have upgraded the app and new pricing screw old customers you will be forced to pay more or quit. Friends, please stay away from there. I am speaking from experience.

Blindly Shop
Canada
Plus de 3 ans d’utilisation de l’application
18 novembre 2022

I used this app as an oberlo replacement what a headache. I have 63 products that come with so many variants and not only does it not pick the original stores that were linked, I have to manually redo the mapping for each variant.

Ethnic Extensions
Afrique du Sud
Presque 2 ans d’utilisation de l’application
23 octobre 2022

No working.
No working.
No working.
No working.

C-place
Japon
Plus d'un an d’utilisation de l’application
14 septembre 2023

This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.

Diamond Painting
États-Unis
Plus d'un an d’utilisation de l’application
Zopi ⭐ a répondu 17 septembre 2023

Hi Chris,

Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon.

Best regards,
Ali Orders team

15 juillet 2022

con artists - They hide the fact that you can get a 7% commission back on all your aliexpress orders just by adding your own aliexpress affiliate link. Why do they hide it? take a guess - because they use their own affiliate links to score a whopping 7% commission on your orders! So the app is free but they make the 7% commission! that commission that should be yours! When we contacted them, they said that that option was currently down for maintenance. What a joke. Lucikly I have some free time this weekend and I am going to contact all the stores that left reviews here to notify them to switch to a different app. Hopefully everyone will realize how much money they stole from them and switch to another app. Good think that I downloaded this app in other stores I own so I can review from the other stores as well

MySleepingBuddy
États-Unis
Plus d'un an d’utilisation de l’application
Zopi ⭐ a répondu 18 juillet 2022

Hi! I am Ryth from the Ali Orders team.

Thank you for submitting a review for the app. Regarding your concerns, please let me clarify that we do not and will not get the 7% commission on the orders from AliExpress. If you need any further assistance with the app, please do not hesitate to contact our support team.

Thanks again for your review!

Modifié le 18 septembre 2024

because i canceling my yearly subscription the have my subscrition reduce and abd i have been limited to use this app, i paid for one year and i have one more month ´, but because i have canceling my subscription my accout hase been limited, before canceling my yearly subscrition i can import 250 items and after canceling i can not import the same number of items it hase been limited to 100 or 110. as an advice nobody should use and paid for this scam app. it should be -5 star

Maroccessories
Allemagne
Environ un an d’utilisation de l’application
Zopi ⭐ a répondu 20 septembre 2024

Hi Khaled,

Thank you for leaving feedback on our app.

It seems there might be a slight misunderstanding regarding our app that I would like to clarify. When you cancel the Zopi plan, your current subscriptions and quotas will remain active until the end of the billing cycle. After that, your account will be reverted to the free plan.

Rest assured, the cancellation will not affect the quotas for any features. One of our teammates has already reached out to you via email and we look forward to hearing from you.

If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Zopi Support team