Zopi ‑ AliExpress Dropshipping
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Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Ross hat mich super beraten . Sie können froh sein , solche Ma zu haben .
Henry was very helpful, thank you.
Good Job Ross, Thank you
Very good service! Really helpful, thank you
customer service extremely helpful!!
Amazing customer support from Violette!
Top Notch Support from Violette.
Thanks alot for the support!
Ross à réussi à régler mon problème avec mon compte ! c'est génial, je suis content de ce service, on paye mais on est servi comme il faut !
bravo !
Very good service. Scarlet from Zopi was very helpful with the situation I had.