Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Avis (2 469)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
10 novembre 2024

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

My Store
États-Unis
Environ une heure d’utilisation de l’application
17 août 2024

Good support service. Rocy helped me a lot with my issue

OptiLumiX
Canada
Environ un mois d’utilisation de l’application
20 août 2024

quick customer service by Ross. Thank you.

Alef Jewels
Arabie saoudite
2 mois d’utilisation de l’application
18 août 2024

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Plus Polished Pros
États-Unis
5 mois d’utilisation de l’application
16 septembre 2024

Very good support. The app is pretty unituitive sometimes

Nestgefühl
Allemagne
Environ 2 mois d’utilisation de l’application
17 août 2024

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Pretty Aurora
Royaume-Uni
2 jours d’utilisation de l’application
7 novembre 2024

Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.

Menu
États-Unis
9 jours d’utilisation de l’application
5 septembre 2024

Very good support, can say that this app is worth it!

Univerdeals
Allemagne
11 jours d’utilisation de l’application
19 août 2024

Scarlett was a great help in sorting issues out with my app through fault of my own
great customer service

Thanks

NOMAD LIFE
Royaume-Uni
4 mois d’utilisation de l’application
10 septembre 2024

Don’t install this, I didn’t fully sign up yet I’m being charged

Lillie Mae Collection
États-Unis
11 mois d’utilisation de l’application
Zopi ⭐ a répondu 12 septembre 2024

Dear Terrie,

Thank you for sharing your feedback regarding your experience with the Zopi App.

We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring.

To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process.

Look forward to hearing from you soon. Thank you for your understanding and patience.

Best regards,
The Zopi Support team