Zopi ‑ AliExpress Dropshipping
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew,
We hope this message finds you well.
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.
Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.
Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.
Thank you once again for your trust and support. We look forward to serving you better with each update.
Warm regards,
The Zopi Support Team
Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.
Minn was very kind and patient, she helped me with my order fulfilment issues. There is always someone to help if you have any issues with Drop shipping.
Vivian from Zopi was great. She was helpful with my issue and even helped me work out what i should do so the issue doesnt come up again.
I want to give a HUGE shout out to Rocy from Zopi. Had it not been for this kind and very patient representative, my first order would still be sitting in a digital limbo. As a new store owner, I had some questions and concerns and Rocy made sure to explain every single detail and process in detail with screenshots and everything, ensuring that I understood it all. We did a few walk throughs and I was good to go. Thanks Zopi for having very professional and knowledgeable customer service reps!
i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.
Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.
Karina and Ross helped me with my first order! It was a late night and Ross was still available in the morning to help me with processing my first order!
Pauline was an amazing assist today in helping me to understand and correct errors on my storefront. She was very knowledgeable and patient with me. TEN MILLION STARS!!!