전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 11월 11일

billed for no reason

Ft.Brandz
오스트레일리아
앱 사용 기간 2일
답글 FireApps개 2023년 11월 12일

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Please allow me to explain your concern, if I may. I would like to clarify that we are a third-party application of Shopify. This means that all payments for your subscription are processed through Shopify directly. As a result, Shopify is responsible for charging the full amount on your account when the subscription is activated.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to explain your concern in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

2018년 12월 19일

Awesome app, way better than Oberlo. Looking forward to new updates with more features. Needs a split variant feature.

Essential Oils Centre
오스트레일리아
앱 사용 기간 거의 2년
답글 FireApps개 2020년 10월 16일

Hi there,

Here's Raymond from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Orders users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Orders.

Also I highly recommend you to check our blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Orders - AliExpress Dropship Support Team

2018년 12월 9일

Actually a lot better than Oberlo, has more products straight from the website, easier to add products, better price function. I can add products 4X as fast using this app.

Better Coffee
오스트레일리아
앱 사용 기간 거의 2년
답글 FireApps개 2020년 10월 16일

Hi there,

I'm Anna from Ali Orders - AliExpress Dropship Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Orders. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Orders - AliExpress Dropship Support Team

2022년 12월 7일에 편집됨

I use this app for my Shopify store. I like the chat part of the app. Today Daisy from fireapps helped me to resolve a major problem that I was having with the app. Daisy was kind, courteous and very very knowledgable with all aspects of the app. She went totally out of her way to make sure that I understood exactly what my problem was... she helped me to resolve my problem in a timely manner. She made my day...I actually wanted to keep chatting with her after the problem was solved. Thanks once again Daisy !!! Your Awesome !!!

Certified Pets
미국
앱 사용 기간 거의 2년
답글 FireApps개 2021년 3월 23일

Hi DeShon,

My name's David from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
David
Ali Orders - AliExpress Dropship Support Team

2019년 3월 26일

fireeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

RAP1D TR3NDS
캐나다
앱 사용 기간 거의 2년
2021년 7월 20일

Very easy to use and implement. I definitely would recommend this! Can't wait to start selling on my website.

Marc Delyric
미국
앱 사용 기간 거의 2년
답글 FireApps개 2021년 7월 21일

Hi there,

I'm Edna from Ali Orders - AliExpress Dropship Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Orders. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Edna
Ali Orders - AliExpress Dropship Support Team

2022년 5월 25일

very friendly service, helpful and prompt response.problem solved. app works very good. happy with it thank you.

DustyJewelz
오스트레일리아
앱 사용 기간 거의 2년
답글 FireApps개 2022년 5월 25일

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

2022년 6월 28일

Daisy was fantastic. She helped me quickly and efficiently solve my issues. thank you so much! Susan

Dogs & Cats, Oh My!
미국
앱 사용 기간 거의 2년
답글 FireApps개 2022년 6월 28일

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

2022년 7월 5일

I used this app to help me figure out why my AliExpress order had not been fulfilled. Daisy helped me tremendously, patiently, as I stumbled through the instructions. She helped me find what I was missing as well as helped to show me how to navigate. I am new here, like my first time logging into the account. I had someone set my account up and it was not working properly. She helped me locate what needs to be fixed. I am grateful for the service(s) that she provided. I believe that she went above and beyond. Thanks!

Meta Drone Zone
미국
앱 사용 기간 거의 2년
2022년 5월 25일

Your support staff member David Van was so very helpful that I wanted to spend more time learning from him. He was brief and understanding, and I would recommend you give the man a raise in pay. Thank you, David !!

haveninnovationcreations
미국
앱 사용 기간 거의 2년
답글 FireApps개 2022년 5월 25일

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team