전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 8월 30일에 편집됨

Have reported multiple issues which are still not fixed.

Examples:- total revenue numbers are not an accurate reflection, there is still manual intervention involved, it doesn't show shipping method/cost in Aliexpress).

Unfortunately this does not compare with Oberlo and is definitely not worth the price.

Our Baby Nursery
오스트레일리아
앱 사용 기간 6일
답글 FireApps개 2020년 9월 3일

Hi Melissa,

Here's Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience that have caused to you.

Your feedback has been well-noted, and forwarded to our Development team to check further.

Will keep you posted with our progress via our existing thread email.

Best regards,
Raymond

2018년 10월 3일

I would give this NO stars if I could. Nothing but errors when trying to change variants and import or delete products. Had to push all the unedited products to my store and then there were no variants. Complete waste of time. Customer service is half a day behind so could never get this straightened out. Too bad because I really like Ali Express. I'm deleting this app. Hopefully, they get the bugs worked out but by then my store will be up and running.

Wanda's Warriors
캐나다
앱 사용 기간 5일
2020년 4월 29일

Awful app that doesn't work properly, clicking on import buttons with nothing happening and support can't understand English. Have to ask 3 or 4 times so they can get the right canned answer by accident. I'm surprised this even exists on Shopify...

T I A - N O V A
루마니아
앱 사용 기간 5일
답글 FireApps개 2020년 5월 4일

Hi Radu,

This is Raymond from the FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

I would like to inform you that reported issue has been fixed, and I am also following up with you via email for a faster response.

Look forward to hearing your reply.

Regards,
Raymond

2021년 11월 6일

这是我用过最差的插件!!!!!!!!!跳转非常慢不说,地址全部给我下单下错了 ,浪费了我一个下午的时间去重新下单,以此警示各位同行避雷!!!!!!!!!!用oberlo难道不香吗??????????!

WOOKEN
중국
앱 사용 기간 4일
답글 FireApps개 2021년 11월 8일

Hi Stacy,

Here`s Fiona from Fireapps Customer Support Team of Ali Orders and we are deeply sorry for this inconvenience caused.

In relations to your concerns including plugin and the wrong address on your orders, you please elaborate it so that we can check and help you further. Also I have seen that my colleague has send you follow-up emails, please let me know for further support.

Looking forward to hearing from you soon.

Best Regards
Fiona

2020년 5월 29일

This app is horrible & I would recommend anyone to be extremely cautious of using it. It's a beautifully designed app however the functionality of it is very poor. You'll waste a lot of time using it. Do not use it!!!

Look Gorgeous
뉴질랜드
앱 사용 기간 2일
답글 FireApps개 2020년 5월 31일

Hi Tom,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

For your case, issue was forwarded to Development team to check and fix it. Could you please re-install our app, and give us a chance to support you with high priority ?

I am looking forward to hearing from you soon.

Regards,
Raymond

2018년 10월 6일

Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!

WeddingStory
미국
앱 사용 기간 2일
2019년 6월 27일에 편집됨

I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.

Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!

Austraders
오스트레일리아
앱 사용 기간 1일
답글 FireApps개 2019년 6월 27일

Hi there,

Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.

I look forward to providing a much better experience for you.

Thanks for trying Ali Orders & have a great day!

2019년 11월 12일

SO BAD... DO NOT TRUST IT. Does not offer text message confirmations, when I push a product I get shipping places like "China9" or "Russia6". then the variants are so messed up. I tried fixing it all and when i tried to purchase from my own store it would say the product is unavailable or sold out or "could not find SKU number." DO NOT TRUST THIS APP... GO WITH OBERLO

Zisto
미국
앱 사용 기간 1일
답글 FireApps개 2019년 11월 12일

Hi Austin,

My name is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met.

Regarding your concern, Raymond from our team has supported you via live chat, so would you mind to follow up the issue with him directly for better response?

Hope it will be solved soon.

Thank you for your patience, and have a great day.

Regards,
Lynn

2018년 9월 18일

When Pushing products to store the app do what it wants change their name change images change description. lost time editing those so the app would do what ever it wants, im scared when an order its place it will bug this way

Unusual Roots
멕시코
앱 사용 기간 1일
2022년 6월 7일

misleading information!! nit even close to oberlo. Don't waste your time installing this app. It's not free as they advertise so they mislead you!!!. such a scamer

Allmartdeal
미국
앱 사용 기간 1일