Zopi ‑ AliExpress Dropshipping
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Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!
I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.
Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!
Hi there,
Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.
I look forward to providing a much better experience for you.
Thanks for trying Ali Orders & have a great day!
SO BAD... DO NOT TRUST IT. Does not offer text message confirmations, when I push a product I get shipping places like "China9" or "Russia6". then the variants are so messed up. I tried fixing it all and when i tried to purchase from my own store it would say the product is unavailable or sold out or "could not find SKU number." DO NOT TRUST THIS APP... GO WITH OBERLO
Hi Austin,
My name is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met.
Regarding your concern, Raymond from our team has supported you via live chat, so would you mind to follow up the issue with him directly for better response?
Hope it will be solved soon.
Thank you for your patience, and have a great day.
Regards,
Lynn
When Pushing products to store the app do what it wants change their name change images change description. lost time editing those so the app would do what ever it wants, im scared when an order its place it will bug this way
misleading information!! nit even close to oberlo. Don't waste your time installing this app. It's not free as they advertise so they mislead you!!!. such a scamer
Please don't install it ever, Extension not working at all, ali order shop is very pathetic very slow, not recommended to download.
Hi Chicwitt,
Here's Jesse from Ali Orders - AliExpress Dropship Support Team and we are deeply sorry for this inconvenience causing to your experience.
With your concern about the extension does not work, you could please let me know you can't import product from Aliexpress to your store or get what issue with the extension then we could check and give you better advice.
Please kindly try to remove current extension then add it again. Then check it to see if it works again or not.
https://support.fireapps.io/en/article/how-to-install-ali-orders-chrome-extension-n0vwb1/
We have seen that my colleague has sent you follow-emails, please let them know if you need further help.
Regards,
Jesse
Ali Orders - AliExpress Dropship Support Team
Hard to test the app because the free plan does not include most features, the app is super super expensive, for $50/ month you can import only 500 products and monitor price & stock for only for 50 product. this means they charge $1 per product sync , it is extremely expensive, who can afford that ? other apps offer 5000 products with stock & price sync for the same price.
Hi Soubhi!
Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.
Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.
We value your input and look forward to hearing from you soon.
Best regards,
Ali Orders team
they advertise a free plan that's not even available what a horrible app
Hi! This is Ryth from the Ali Orders team.
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan, and we make sure that the Free plan includes all the basic functions for all of our users.
You can start experiencing the app for Free. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance.
Furthermore, we do have special offers that are up for grabs!
I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!
Worst app ever, if you are on Dsers i advice you don't change you will lose all of your products on your store, and you will charged for the 1st Cycle
Hi! This is Ryth from the Ali Orders team.
Thank you for submitting a review for our app, and sorry for the unwanted experience.
It seems there are misunderstandings and I would like to have a chance to take a closer look at what happened and provide the necessary solution for you.
Many of our customers have successfully utilized this feature, and we hope you will as well.
During your time with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers.
I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!
This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.
Hi Chris,
Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.
We value your input and look forward to hearing from you soon.
Best regards,
Ali Orders team