Samlet vurdering
4,8
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
13. november 2023

Clara was amazing! I freaked out about a customers order and she helped me fix it when no one else could! I am so happy with customer support and the TEMU integration plus extension! AMAZING! Success starts here! Thank you Clara!!!!

DOLLFACE
USA
2 måneder bruker appen
17. november 2023

Violette offered great support in a timely manner and helped me understand what my issue was with my order!

Uniquely Curated Commodities
USA
7 måneder bruker appen
10. april 2024

Vielen Dank an Roci für die tolle Hilfe! Sie war sehr freundlich und konnte meine Probleme schnell lösen. 5 Sterne für die nette Dame.

NobleDrop GbR
Tyskland
4 måneder bruker appen
27. november 2023

Amazing customer service - lightning fast and extremely helpful. Especially I would like to thank Nim. She answered my numerous questions very patiently and highly professional - great job!

Hundertwerk
Tyskland
29 dager bruker appen
19. desember 2023

Giselle is quite helpful, thank you for your kindness

LuxeBijoux
Irland
27 dager bruker appen
22. april 2024

der Berater Ross war heute meine Rettung vielen Dank für die schnelle Hilfe

pronana
Sveits
3 måneder bruker appen
25. oktober 2023

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Peculiar Patch Rug Co.
USA
3 måneder bruker appen
20. november 2023

Excellent customer service. Minn guide us step by step to fix some orders and fulfillments. Great to have support at the moment you need it. Thank you Minn !

VITALES
Canada
6 måneder bruker appen
13. november 2023

Very useful app! Customer Service is indeed excellent. Especially many thanks to Lewis, who was very helpful and answered all our questions detailed. Recommend :)

Bambini
Usbekistan
4 måneder bruker appen
29. januar 2024

Tolle Kundenbetreuung im Chat mit Ross. Wir haben gemeinsam das Problem gelöst

Zweitaktfieber
Tyskland
17 dager bruker appen