Zopi ‑ AliExpress Dropshipping

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

To be honest I wasn't sure about this app. I had tried a few apps before and couldn't get the sourcing and fulfillment correct. I will say this app seems to work so far. I believe I will be staying with them. Mainly because of the support I received from their customer service agent (Pauline). It is not often that you come across customer service reps who go above and beyond to help you. When I come across exceptional customer service I stay there. The fact that I am writing a review should speak for itself. This is probably the 4th review I have ever written in my life and I'm 36. It takes alot for me to actually want to write a review. I would like to say thank you again Pauline.

Scarlet: Thank You very much! because this process of November 2023 was for me difficult , i staying in stress for the problem for cancel or not cancel , but today . I feel great , I given 5 to Scarlet!

Quiero expresar mi más sincero agradecimiento a Ross por su excepcional servicio al cliente en Shopify. Desde el primer momento, Ross fue increíblemente atento y profesional, abordando todas mis inquietudes con rapidez y eficiencia. Su conocimiento profundo de la plataforma y su habilidad para resolver problemas de manera efectiva hicieron que mi experiencia fuera mucho más sencilla y agradable.

Ross no solo solucionó mi problema, sino que también me brindó consejos útiles para optimizar el uso de Shopify, demostrando un verdadero compromiso con la satisfacción del cliente. Es evidente que Ross posee las cualidades y habilidades necesarias para desempeñar un papel de liderazgo en su equipo.

Estoy seguro de que un ascenso para Ross no solo beneficiará a su carrera, sino también al servicio al cliente de Shopify en general. ¡Gracias, Ross, por tu dedicación y excelente trabajo!

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Kind and efficient support! I made a mistake by being to fast, Shiro helped me out in a very kind and efficient way, thank you!

I'm using it from a week so it's still early but i can say that their product is smooth and easy to use + really great customer support. Keep going

Very nice chat support from Online Team

Easy to use and set up, the team are always on hand to help. Minn has been amazing with me, I highly recommend this app for your business.

Nette platform de klantenservice reageert via de mail en de chat heel snel en ook duidelijk in elke taal.