Zopi ‑ AliExpress Dropshipping

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

Hi! Thank you for your review!

We appreciate your feedback on our Free subscription plan. We understand that it may not be the right fit for everyone, but we believe that it offers a good value for those who are looking for a basic set of features.

We're always working on improving our app, and we're always looking for ways to make our Free subscription plan more useful. If you have any suggestions for how we can improve, please do let us know as one of our representatives has reached out to you.

Thank you so much for your time!
The Zopi team

Hi Johhney,

We truly appreciate the time you've taken to share your insights about our app.

Following your feedback, we've performed an exhaustive system check and are happy to report that the Zopi app is fully functional and performing optimally.

To address the issues you've highlighted, one of our team members has reached out to you to inform you about this update. We are eager to hear back from you to further discuss your experience and determine the best way to resolve any concerns.

Your satisfaction is our priority, and we are grateful for the chance to serve you better. We look forward to your response and hope to turn your experience around.

Warm regards,

The Zopi Support Team

Hi Anthony!

Thank you for submitting a review of our app! We value your feedback and want to address your concerns.

We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify.

We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email.

We look forward to resolving this matter to your satisfaction.

Best regards,
The Zopi Support team

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

Hi Linda.

Thanks for leaving a review for us!

Please allow me to explain your concern, if I may. Firstly, I want to emphasize that Zopi is not a sourcing platform like Aliexpress or Temu. Our app is designed to assist merchants in importing products from Aliexpress and Temu, as well as providing support for the fulfillment process. All the products you see on Zopi are sourced from Aliexpress.

We understand that this may have caused some confusion, and we apologize for any inconvenience caused. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

Hi Donnie!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

Hi Victor!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

For your concern about the bundle, as Zopi can help you import the products from sourcing platforms, it's suggested to work directly with suppliers to have the custom link for this request to upload to your store.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

We hope to hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

¡Hola!

¡Gracias por enviar una reseña de nuestra aplicación! Valoramos sus comentarios y queremos abordar sus inquietudes.

Nuestro equipo se compromete a abordar cualquier inquietud o problema que pueda haber encontrado y uno de nuestros agentes se comunicó con usted para analizar sus comentarios con más detalle.

Con suerte, recibiremos noticias suyas para que podamos ofrecerle el apoyo que se merece.

¡Gracias por darnos una oportunidad y te deseamos todo lo mejor!

Atentamente,
El equipo de soporte de Zopi.

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team