Zopi: AliExpress Dropship, POD
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I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.
Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!
Hi there,
Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.
I look forward to providing a much better experience for you.
Thanks for trying Ali Orders & have a great day!
misleading information!! nit even close to oberlo. Don't waste your time installing this app. It's not free as they advertise so they mislead you!!!. such a scamer
SCAMMERS WAS ON FREE TRIAL, UNINSTALLED ABOUT 10 MINUTES LATER AS DIDNT LIKE THE APP AND WAS CHARGED £19.99 OUT OF MY ACCOUNT.
Dear GSG Supplies,
Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.
We understand your frustration regarding the subscription charge. Regarding our pricing plans, please note that the Starter plan you used does not include a free trial.
Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.
To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.
We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.
Best regards,
The Zopi Support Team
This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.
Hi Chris,
Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.
We value your input and look forward to hearing from you soon.
Best regards,
Ali Orders team
I loaded 40 to 50 products that were suggested as good sellers and so I went to it adding my products. I found out that I needed to contact each company about their return policies so I started removing products as there would be no way for me to contact all these suppliers that Zopi had said were safe to use. So I uninstalled the app 1 day after I had installed in and then four days later I was charged a full month's charge for the app. I am still trying to reach the Zopi Support for help with a refund!
Dear My Store,
We are sorry to hear that you have encountered difficulties with our application. Thank you for taking the time to share your feedback. We understand how frustrating it can be to face such issues, and we sincerely apologize for the inconvenience.
Regarding the issue you mentioned, our support team has tried to contact you via your registered email address to assist you, but we have not yet received a response. We want to resolve this issue as quickly as possible and ensure everything works properly on your side.
Please kindly check your inbox (including spam/junk folders) or contact us directly at: support@zopi.io.
We are here to help and hope to hear from you very soon.
Best regards,
The Zopi Support Team
Hi there, thank you for your feedback — we’re truly sorry for the inconvenience you experienced 💜
We want to assure you that our team immediately looked into the issue and it has now been fully resolved. We’ve already reached out to you directly with a personalized solution to make things right, including compensation for the trouble caused.
At Zopi, providing fast and dedicated support is our top priority, and we truly appreciate you bringing this to our attention so we can continue improving. If you ever need further assistance, we’re always here and ready to help 💜