Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Recenzje (2 471)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 90% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
28 grudzień 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
Kanada
14 minut korzystania z aplikacji
23 marzec 2023

chatted with Leo and he was very helpful with all my questions and actually went through step by step and dug deep into a few question. if you need help i hope you get him

Brooks Cosmetics
Stany Zjednoczone
Około 3 godziny korzystania z aplikacji
11 sierpień 2022

buena aplicación y atención al cliente la estoy probando ya dire que tal funciona creo que bien estoy enpezando

Movilix
Hiszpania
Około 2 godziny korzystania z aplikacji
19 czerwiec 2023

they advertise a free plan that's not even available what a horrible app

My Store
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 19 czerwiec 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan, and we make sure that the Free plan includes all the basic functions for all of our users.

You can start experiencing the app for Free. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance.

Furthermore, we do have special offers that are up for grabs!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

25 maj 2023

Worst app ever, if you are on Dsers i advice you don't change you will lose all of your products on your store, and you will charged for the 1st Cycle

Jewels Palace
Wielka Brytania
Około 2 godziny korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 25 maj 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

It seems there are misunderstandings and I would like to have a chance to take a closer look at what happened and provide the necessary solution for you.
Many of our customers have successfully utilized this feature, and we hope you will as well.

During your time with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers.

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

14 wrzesień 2023

This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.

Diamond Painting
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 17 wrzesień 2023

Hi Chris,

Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon.

Best regards,
Ali Orders team

19 grudzień 2022

Seems good but doesn't offer auto inventory/price update yet. Once this is added will reconsider app.

Janney Mart
Stany Zjednoczone
42 minuty korzystania z aplikacji
16 maj 2023

The app is not usable without paying, so there is no free use and I wasted some precious time without knowing this fact...

Creatura
Francja
30 minut korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 16 maj 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings.

You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

24 maj 2022

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
Stany Zjednoczone
17 minut korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 25 maj 2022

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team

25 październik 2023

It was not good

ESPN.dsr
Stany Zjednoczone
6 minut korzystania z aplikacji
Zopi ⭐ odpowiedział(a) 26 październik 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.