Zopi ‑ AliExpress Dropshipping
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Not about the app specifically I'm still learning to use it. But Vincent from your support team was amazing! I was new to the service and he made sure I understood how to use the tool.
The team has been proactive in helping me with my need. Great service and much patience! appreciate all your support!
This App is very user friendly and customer service is Fantastic. I would recommend Jeennie if you are looking for expert knowledge.
I am writing this review for outstanding chat support I got from Petey. I spent all day calling Shopify support and sending emails to every support group I had an email address for. My problem was variants showing Sold Out when inventory was really there. That meant customers could not buy the product if they got to the product page. Simply allowing overselling did not solve the problem. However, Petey fixed the problem. He went the extra mile putting in time and effort correcting each variant. I am very appreciative.
Hi there,
Here's Petey from Ali Orders - AliExpress Dropship Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Petey
Ali Orders - AliExpress Dropship Support Team
I have been working with Ali order for a long time and they always do very high-quality work. Thank you, David!
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team
I got this app when I had to start paying for Oberlo. The app is good, very easy to use. Sometimes It can happen small glitches, but overall works really well.
Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Not working, support is not helpful, really waste of time. Compare with Oberlo, Ali order process is slow, takes long time to auto complete the address. And today the Ali app is dead and asking me to install the App, I'm done.
Hi there,
Here`s Raymond from Fireapps Customer Support Team of Ali Orders and we are truly sorry for this inconvenience caused.
Related to your concern as following:
1. As you mentioned "support is not helpful", unfortunately we have not seen your conversation between our agent and you. Therefore, please tell us the agent`s name whom you have contact, so we will re-check with them.
2. "Ali order process is slow, takes long time to auto complete the address", you are talking about Auto fulfill orders, right? If yes, please share us how long does it take?
3. "And today the Ali app is dead and asking me to install the App, I'm done", as we have checked again, our app is still working fine, so you please elaborate your concern "Ali app is dead and asking me to install the App" and we can help you further.
Could you please re-install our app and let us have a chance to support you with the highest priority? We very much appreciate your business and hope that you will remain a valued customer.
I am looking forward to hearing from you soon.
Best Regards
Raymond
Excellent customer support! Very reliable application to import products with ease from aliexpress.
awesome app... absolutely love it. it will be more better if it sync with amazon, ebay or other merchant. recommended this app to everyone.
Dear Customer,
Here's Petey from FireApps Customer Support team, and thanks so much for your feedback.
Regarding to your concern, we well noted and really appreciate your idea.
I have already transferred your opinion to our Business Development team to consider about this function in future releases.
Rest assure, once it is available, you will be informed by email.
Should you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Petey