Zopi ‑ AliExpress Dropshipping , 2.219 avaliações
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I wanted to express my gratitude for the exceptional assistance I received from Jennine. She not only resolved my issues efficiently but also demonstrated kindness and respect throughout the process. Her professionalism and commitment to customer service have left a lasting positive impression. Based on this experience, I wholeheartedly recommend this app to others. It's reassuring to know that outstanding support is readily available.
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
These people are amazing. I had a major issue with an order, and they helped me every step of the way. The Customer Service is top-notch. The app itself is also excellent. It's worth the purchase. This is your sign to get this app.
Very friendly and attentive support. My problem was addressed immediately and suggestions for improvement were gratefully accepted. I'm very satisfied. Thank you dear zopi team.
Best regards
scarlett is awesome and helped me with all my questions!! :)
Very good service! Really helpful, thank you
service de scarlet excellent
Very good service. Scarlet from Zopi was very helpful with the situation I had.
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.
Very Poor, it is the only app I use that I does not load most times I try to adjust my products. I am uninstalling for that issue.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.