Zopi ‑ AliExpress Dropshipping
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (2.524)
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The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with.
Thank you Vivian
I had trouble trying to fulfill an order and Rocy was so helpful in getting that sorted out and gave me simple and clear directions that solved the problem. Rocy was also so patient with me and very kind which made this interaction even more helpful!!!!
Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew,
We hope this message finds you well.
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.
Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.
Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.
Thank you once again for your trust and support. We look forward to serving you better with each update.
Warm regards,
The Zopi Support Team
Vivian is responsive and very knowledgeable
5 stars!!! I use Zopi on all of my stores because they are here for me 24/7 on issues beyond just on Shopify! They help with the entire process & more! Also, their system works better than any other sourcing system out there. No wonder they have so many 5 stars, they are incredible!
i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.
Three stars coz i only received £54 of the £80 you took from my account.
Hi Elisa!
Firstly, we're so sorry for the unwanted experience that happened to you.
One of our agents has reached out to you to clarify and update the information about your current concern with the app and we're waiting for your response.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Best regards,
The Zopi Support team.
Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out!
The application is excellent, excellent service and online help, I recommend it.
very helpful and patient and a very good problem solver!