Zopi ‑ AliExpress Dropshipping
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (2.398)
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very helpful, better than most of the other site, live interaction and can ask any question if puzzled
so far so good... ur team is great
nice to chat with them... helpful .. reaching hand
i would never hesitate to chat with them
the app is easy to use and it really made my life easier. It a user friendly app. I would recommend.
I uninstalled the app before the billing date yet it still billed it's self. Please explain this for me
Hi Zukisa! This is Jennie from the Ali Orders team
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Let me clarify that the subscription was active from the moment you chose the plan until the end of your billing cycle. And it was charged only 1 time during the cycle on the Shopify billing date.
I hope this clears things up and I would like to assure you that we are having a dedicated agent that is always ready to explain and support you thoroughly in this case. Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
I love this app! Mixed with ali review importer it's an unmatched style of convenience for dropshipping, but i give it 4 stars for my simple frustration sometimes the app freezes or something, & it will delete saved progress on a product. That being said, if that error were to be fixed there are no other issues, & even that error doesn't happen often. So 4 out of 5, & 5 out of 5 if that is fixed.
Thank you so much , it's an great app , I use it everytime I need to import my products , it makes life easier
very cool the best of thnaks for all :D .............................................................
"Hi there,
I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Orders app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team"
Worst app i ever used , they didn´t gave me tracking code ,so i can´t get my money from the order im very mad.
Hi there,
This is Matthew from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.
Regarding to your concern as tracking code, after you fulfill order successful by Ali Orders app, the order status will be changed to Order Placed and added the Ali Orders No. To get the tracking code update, simply follow these steps in this instruction article (https://support.fireapps.io/en/article/how-to-get-tracking-code-update-1lxv8ih/)
Moreover, we have recently built a tool to help you link with your Aliexpress account to get the tracking code automatically.
Could you please consider to re-install our app and let us have a chance to support you with the highest priority?
We have sent you a follow-up email, please reply to us for further help. Looking forward to hearing from you soon.
Regards,
Matthew
Ali Orders - AliExpress Dropship Support Team
When I push to the shop from this apps, In the website it shows out of stock although there is still hundreds of stock available. The staff is not helpful at all and told me to wait for 2 days again and again. If you read this, i hope you can finish the issue because this has affect many aspect of my business
Hi Robbie, thanks for your feedback which is really helpful for us to improve our app better in the future.
For the issue which is related to product our of stocks, you can simply override the link of your products again right under products image in Product list.
And we apologize for this inconvenience since our system hasn't been consistent few days ago, but it should be good now, you can simply reinstall our app again, and try, the stock should be update from now on.
Once again, we are so sorry for this situation which happened to your store.
The only thing i am missing and cause me stop on this is 3rd-party services that manage inventory and fulfill orders in App location in my Location in settings of shopify as oberlo does. If this issue can be resolve i will be continue to start my dropshipping store with ali orders.
Hi Hasnain,
This is Ken from FireApps Customer Support team.
Firstly, we apologize for this inconvenience which may have caused to your store, and somehow it made you stop using our app.
Besides, definitely, we will note your concern down, and I will bring it to our Development team to improve our app better on our future update.
Thanks so much for your opinion, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io
Regards,
Ken