Zopi ‑ AliExpress Dropshipping
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (2.523)
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El servicio al cliente esta muy bien, poco tiempo de espera y la persona muy amable
This app is horrible & I would recommend anyone to be extremely cautious of using it. It's a beautifully designed app however the functionality of it is very poor. You'll waste a lot of time using it. Do not use it!!!
Hi Tom,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.
For your case, issue was forwarded to Development team to check and fix it. Could you please re-install our app, and give us a chance to support you with high priority ?
I am looking forward to hearing from you soon.
Regards,
Raymond
billed for no reason
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Please allow me to explain your concern, if I may. I would like to clarify that we are a third-party application of Shopify. This means that all payments for your subscription are processed through Shopify directly. As a result, Shopify is responsible for charging the full amount on your account when the subscription is activated.
Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to explain your concern in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team
I work with Rocy today and she was so helpful. She recommended a bunch of hot-selling products. She also answered all my questions in the timely manner. Definitely recommend!
Als erstes möchte ich den tollen Support hervorheben: Ciara hat mir sehr gut weitergeholfen und noch zusätzliche Tipps gegeben, die mir den Einstand erleichtert haben! Vielen Dank dafür! Selten einen so netten und hilfsbereiten Support erlebt.
Die App an sich ist auch übersichtlich und gut gestaltet. Ob es wirklich was für mich und meinen Shop ist, werde ich testen. Man kann aber an der App und am Support nichts aussetzen.
Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!
Problem solved in a minute. I would recommend it to everyone. it is great. By the way, it is not good to restrict customers to type minimum 100 characters in this review. I did not like this. Otherwise, the app is great, and the support is awesome.
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team
I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.
Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!
Hi there,
Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.
I look forward to providing a much better experience for you.
Thanks for trying Ali Orders & have a great day!
Vincent was a tremendous help. I appreciate his dedication. It has been a wonderful first experience on this platform.
SO BAD... DO NOT TRUST IT. Does not offer text message confirmations, when I push a product I get shipping places like "China9" or "Russia6". then the variants are so messed up. I tried fixing it all and when i tried to purchase from my own store it would say the product is unavailable or sold out or "could not find SKU number." DO NOT TRUST THIS APP... GO WITH OBERLO
Hi Austin,
My name is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met.
Regarding your concern, Raymond from our team has supported you via live chat, so would you mind to follow up the issue with him directly for better response?
Hope it will be solved soon.
Thank you for your patience, and have a great day.
Regards,
Lynn