Zopi: Fast AI Dropshipping
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because i canceling my yearly subscription the have my subscrition reduce and abd i have been limited to use this app, i paid for one year and i have one more month ´, but because i have canceling my subscription my accout hase been limited, before canceling my yearly subscrition i can import 250 items and after canceling i can not import the same number of items it hase been limited to 100 or 110. as an advice nobody should use and paid for this scam app. it should be -5 star
Hi Khaled,
Thank you for leaving feedback on our app.
It seems there might be a slight misunderstanding regarding our app that I would like to clarify. When you cancel the Zopi plan, your current subscriptions and quotas will remain active until the end of the billing cycle. After that, your account will be reverted to the free plan.
Rest assured, the cancellation will not affect the quotas for any features. One of our teammates has already reached out to you via email and we look forward to hearing from you.
If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Zopi Support team
This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!
Dear friend,
Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.
We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available.
Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.
To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.
We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.
Best regards,
The Zopi Support Team
惜しい、使えない。
まず在庫連携しない、在庫なくなってるのに注文できてしまう。
注文の処理時にお客様の送付先も反映されない。
全部自分の住所に送られてくる。
全部手入力ですか？
いずれ使えるアプリになりそうな予感はあるが、
現状は使えない。
こんにちは、たかしさん
ご不便をおかけして誠に申し訳ございません。
あなたの懸念についてですが、ドロップシッピングはオンライン小売業者が注文を処理するものの、商品の在庫を持たない人気のビジネス モデルです。つまり、サプライヤーからの在庫切れの製品がある場合は、別のリンクに置き換えて再マッピングし、新しいサプライヤーで継続的にフルフィルメントを行うことができます。
2 番目の懸念事項については、新しい注文がある場合、アプリは顧客の住所をサプライヤーと同期して履行するのに役立ちます。弊社のエージェントの 1 人が、注文の問題について話し合ってサポートするためにあなたに連絡を取りました。
ご不便をおかけいたしますが、ご満足いただけるようこの問題を解決できることを楽しみにしております。
私たちを信頼していただきありがとうございます。
よろしくお願いします、
Zopiサポートチーム
beaucoup trop cher, je pensais que mon client recevrait la commande et je me rend compte que rien n'a fonctionné. Je dois payer 70$ pour un truc de 6$ ça n'a aucun sens. En plus vous voulez que je change pour un forfait plus grand pour seulement une vente de 6$
Chère Annick,
Merci de nous avoir fait part de vos commentaires et nous sommes vraiment désolés pour cette expérience indésirable.
Il semble y avoir un léger malentendu que je voudrais aborder. Zopi est une application conçue pour vous aider à passer des commandes en synchronisant automatiquement les informations de votre commande afin de faciliter l'exécution des commandes en quelques clics simples. Le processus n'est pas entièrement automatique et Zopi n'expédiera pas la commande sans votre action et confirmation. Un membre de notre équipe vous a contacté par e-mail pour vous aider à traiter correctement la commande et attend actuellement votre réponse.
Nous espérons avoir de vos nouvelles bientôt.
Cordialement,
L'équipe d'assistance Zopi
I’ve been using Zopi since last year, and honestly, it used to be one of the best free dropshipping tools out there. You could actually import a decent amount of products, test new ideas, and build your store without hitting a wall every few minutes. But now? They’ve completely ruined it. They’ve limited the number of products you can add so badly it’s basically useless. Back then, you could import way more enough to test multiple niches and see what sells. Now, it’s like they’re purposely choking the free users just to force upgrades. The whole “credits” idea they added made everything worse. Instead of focusing on making the app better or giving more features, they decided to limit how many products you can add, so you hit a wall faster and have to pay. It’s super obvious all they care about now is getting more and more money out of users, not actually helping people start their dropshipping business.
Zopi used to help small sellers grow. Now it just frustrates you until you give up or pay. I’m completely done using them, and honestly, I recommend everyone else do the same. There are way better options that don’t treat you like that. Try DSers, Eprolo, or Ali Orders they still let you import way more products for free and actually care about helping dropshippers grow. Zopi went from a great app to a greedy, limited mess. It’s sad to see how far they’ve fallen. Unless they bring back the old system where you could choose a plan based on the number of products you could add, they’re not worth anyone’s time.
So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!
I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam,
We sincerely apologize for any inconvenience you have experienced.
We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team.
One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered.
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Thank you for your trust in us.
Best regards,
The Zopi Support Team
Unreliable and also they lost my account details and they didnt accept I had 1 years account with them. All the job I had done lost and also the products connected with them.And this was to blackmail me to to start paying subscription for the app- DO NOT USE it will mess your shopify store
hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.
Rakas ystävä
Pahoittelemme vilpittömästi kokemaasi haittaa.
Arvostamme suuresti asiakkaidemme näkemyksiä ja olemme sitoutuneet parantamaan palveluamme jatkuvasti.
Jotta voimme vastata kohtaamaasi haasteeseen tehokkaasti, tiimimme jäsen on ottanut yhteyttä saadakseen lisätietoja. Asiantuntijamme odottaa vastaustasi keskustellakseen kokemuksistasi ja selvittääkseen, kuinka voimme korjata asiat.
Kiitämme kärsivällisyydestäsi ja odotamme innolla, että pääsemme ratkaisemaan asian sinua tyydyttävällä tavalla.
Kiitos luottamuksestasi meitä kohtaan.
Ystävällisin terveisin,
Zopin tukitiimi.
this app is completey poorly designed, basic stuff doesnt work like replacing out of stock products and your whole product description is wiped, it doesnt work and is unusable.
Since I upgraded im only having problems with the order fulfillment
Dear BALKANSHIELD,
We’re truly sorry to hear about your experience with our app, and we appreciate you taking the time to share your feedback. We understand how frustrating it can be to face issues, and we sincerely apologize for any inconvenience this has caused.
We acknowledge your concerns regarding order fulfillment difficulties. Regarding the specific issue you encountered, our support team has already reached out and will provide detailed assistance to resolve it as quickly as possible. Please know that our team will work to improve the app experience.
We greatly appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to contact us. We’re here to help.
We look forward to hearing from you soon.
Best regards,
Zopi Customer Support team
