Zopi ‑ AliExpress Dropshipping , 1.979 avaliações
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Clara was amazing! I freaked out about a customers order and she helped me fix it when no one else could! I am so happy with customer support and the TEMU integration plus extension! AMAZING! Success starts here! Thank you Clara!!!!
I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.
It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.
The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.
To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.
Thank you, Leo, for your unwavering commitment to excellence!
The setup of the app is very fast and intuitive, the functionality is limited but is improving rapidly. The integration in shopify very good. The mapping and replacement of products is straightforward. The company has a very fast and professional support with Leo, Scarlet, Ciara and many others. I can recommend the App. The price is very reasonalble. I swiched from DSers and I am very happy.
Rocy has been a game-changer for my dropshipping business. It’s like having a dedicated virtual assistant by my side 24/7. The automation features are impressive, saving me hours of tedious work. The product research tools are incredibly helpful, helping me find profitable items quickly. But what sets Rocy apart is the personal touch – the team behind it is responsive and genuinely cares about your success. It’s a must-have tool for anyone serious about making it big in dropshipping!
Absolutely satisfied with the Pauline's help! Great communication skills, and very helpful! I was lost for a bit in the import product segment, and also with sourcing my products, but Pauline has managed to satisfy all my needs! I can only recommend using this app, as it is improving from day to day!
The support team is very helpful at Ali Orders and I enjoyed working with them. Very quick to respond to any issues and try to help in anyway they can. Thank you Henry.
They are great support, whenever i run into problem or need help i know when i click the support button a real human will help me until my problem fixed and it just super nice. There is some parts that are not working for me like the extension but the super good support team makes up for it and have worked to help me a lot so i will give 5 stars because i feel they genuinely care a lot about their customers! recommend! especially Lily in support thank you for helping me so many times!
There is so much work on my online store. Orders and suppliers, shipping and fulfill the orders. I got some issues with my first order and customer support team made my life so much easier. Thank you, Jennie and all your team for quick, accurate help!
Lily with customer support was amazing in helping me understand the work flow. I was losing my mind as TikTok was canceling orders, and it was a mess. I did NOT know they do not support TikTok orders, but all others are fine, like the website. Lily did an amazing job as I am sure I was not easy to deal with initially. But the problem was quickly remedied and she took her time with me, did not rush through the assistant and provided me with materials to aid further. An excellent addition to the Ali Orders team for sure! I was going to remove the app and use another but she talked me into staying with it. Excellent and above par!
Very useful app! Customer Service is indeed excellent. Especially many thanks to Lewis, who was very helpful and answered all our questions detailed. Recommend :)