Zopi ‑ AliExpress Dropshipping , 2.222 avaliações
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Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew,
We hope this message finds you well.
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.
Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.
Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.
Thank you once again for your trust and support. We look forward to serving you better with each update.
Warm regards,
The Zopi Support Team
I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.
Today i found myself need some help. I got in contact with support and right away the problem was fixed without lifting a finger. I highly recommend Zopi for you business.
Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.
Zopi has been a game-changer for my dropshipping business. The user interface is super intuitive, making it easy to find and import products. Plus, their customer support is top-notch! When I have questions about order fulfillment, or anything, the live chat team responded quickly and walked me through the solution in no time. Highly recommend!
Rocy is the best help! She has helped numerous times. Very patient, and kind. I look to continue working with Rocy in the future if I ever need more help!
it helps me alot to grow my business also its easy to use and the most important thing the chat support is soo good , ross helps me alot to understand everthing very easily
Scarlet was good
Beginner friendly, easy to use and free.