Zopi ‑ AliExpress Dropshipping

fijne en snelle uitleg door Ross, bedankt!

very good app finding and getting products on my store, my chat assistant scarlet was also very good at her job and offering suggestions and support when I needed it.i would have liked a way to use the compare price in a mass scale instead of one by one

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Ross hat mich super beraten . Sie können froh sein , solche Ma zu haben .

wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.

Scarlet provided amazing customer service, answered all my questions and if I struggled to understand she always found another way to explain it and show pictures to help me better understand. She showed lots of patience with me. thanks scarlet

I just place my first order through Zopi, but I was having a hard time placing the order due to an error message. I sent Clara a message, and she was so helpful! I really appreciate the help! Thanks again!

Lily with customer support was amazing in helping me understand the work flow. I was losing my mind as TikTok was canceling orders, and it was a mess. I did NOT know they do not support TikTok orders, but all others are fine, like the website. Lily did an amazing job as I am sure I was not easy to deal with initially. But the problem was quickly remedied and she took her time with me, did not rush through the assistant and provided me with materials to aid further. An excellent addition to the Ali Orders team for sure! I was going to remove the app and use another but she talked me into staying with it. Excellent and above par!

Assistance rapide et efficace de la part de Pauline, merci!

Chat très efficace