Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Recensioner (2 469)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
10 november 2024

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

My Store
USA
Ungefär en timme användning av appen
17 augusti 2024

Good support service. Rocy helped me a lot with my issue

OptiLumiX
Kanada
Ungefär en månad användning av appen
20 augusti 2024

quick customer service by Ross. Thank you.

Alef Jewels
Saudiarabien
2 månader användning av appen
18 augusti 2024

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Plus Polished Pros
USA
5 månader användning av appen
16 september 2024

Very good support. The app is pretty unituitive sometimes

Nestgefühl
Tyskland
Ungefär 2 månader användning av appen
17 augusti 2024

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Pretty Aurora
Storbritannien
2 dagar användning av appen
7 november 2024

Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.

Menu
USA
9 dagar användning av appen
5 september 2024

Very good support, can say that this app is worth it!

Univerdeals
Tyskland
11 dagar användning av appen
19 augusti 2024

Scarlett was a great help in sorting issues out with my app through fault of my own
great customer service

Thanks

NOMAD LIFE
Storbritannien
4 månader användning av appen
10 september 2024

Don’t install this, I didn’t fully sign up yet I’m being charged

Lillie Mae Collection
USA
11 månader användning av appen
Zopi ⭐ svarade 12 september 2024

Dear Terrie,

Thank you for sharing your feedback regarding your experience with the Zopi App.

We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring.

To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process.

Look forward to hearing from you soon. Thank you for your understanding and patience.

Best regards,
The Zopi Support team