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Azalea helped me resolve my issue with my first sale today very easily and with a great attitude and patience. I am very pleased with this app and its fast and efficient assistance
I've been using the app for 6 months now and it's been a total game changer. I would highly recommend it to anyone dropshipping on tiktok using aliexpress - a range of plans make it scalable and the use of AI features is also great.
There's been a few issues but the chat team have been so quick to sort out any issues and have happily done so.
I was able to get help with answers to my questions fairly quickly. Customer Service was polite and professional.
Had some issues with order Fulfillment but I had great support from Ross who is part of the team and she helped me with my issue and now it's been sorted.
Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!
The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Dear Stein.Kunst.Werk.,
Thank you for your feedback. We understand your concerns and apologize for any inconvenience this may have caused.
We've sent you an email to gather ...
The app is taking time to learn. The customer support is all 5 stars, hands down. My first drop shipping order was sinking but then Minn helped in every way to set the order straight, get it on track, and have it get fulfilled! I make a strong recommendation based on the help I just received from Minn. Great work
i had a problem with fulfilling my orders to my customers, i got very good help from Scarlet and solved the issue
Vivian was very helpful
all though my issue was not resolved at this time everyone involved was very helpful and I no they will do there best to get it resolved very soon it's always o pleasure working with the zopi staff thank you for you're support