Zopi ‑ AliExpress Dropshipping

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation.

I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot.

Otherwise, so far, so good.

Scarlet is the BEST rep that you will ever find! She stayed with me until everything was figured out! PLease give her raise! I truly appreciate all the time effort and dedication that she showed me!

Perfect ! Rocy helped me a lot to understood how everything works. Thanks :)

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

I've received excellent support from Zopi ‑ AliExpress Dropshipping Store. Their service is very fast.

A big thank you to Scarlet, Lana, Vivian, and Alice.

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

Vivian was an amazing help. You should promote here or at least buy her lunch

Ross has been helping me to understand how this drop shipment works. I have orders from TikTok and the address is not connecting and the online help was not helpful. Ross has been online helping me via chat. She has been very helpful and patient with me. Thank you so much.

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

I just started using Zopi - AliExpress Dropshipping and I love the experience so far. I just placed my first order and the customer support has been phenomenal.