Zopi ‑ AliExpress Dropshipping
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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competley useless support, app is full of bugs, constantly tell us for over a month that an update is being launched in a few days - every time a lie. super basic functionality doesnt even work like showing cost of product in the profit loss chart (which then only shows revenue and no profit making it useless). will be switching to another app soon, this company is a shables how its run, crap apps like this should not be launched until they work properly
this app is completey poorly designed, basic stuff doesnt work like replacing out of stock products and your whole product description is wiped, it doesnt work and is unusable.
Hello, The application deserves the 5 stars for sure but a few days ago I had a problem, I contacted by email by chat and I have no response from anyone.
The problem is that when I try to make an order I automatically get the following error (error - can not complete auto fulfill order) and do not add any product to the aliepress cart. How can I solve this problem?
I've been waiting for more than 45 minutes on chat support and I'm still waiting
Hi Mohamed,
This is Ken from FireApps Cs team, thanks for your message.
Firstly, We apologize for this inconvenience may have caused to your experience with our support team.
Actually, we have sent several email to follow up your case since that time you have been contacting to us via Shopify but then there's no reply. Kindly help me to check on your email then you will surely see our email which i have been contacting to your without any reply.
For your concern which you are facing with, kindly help me to send the ticket again in our app chat box, we will check and help you with it.
Once again, we are so sorry for this situation!
Regards,
Ken
App is great, I am a little confused on shipping prices but other than that the price per month is amazing and I highly recommend others to use this.
Hi Adam,
My name is Lynn from FireApps Customer Support team, and thanks for your feedback.
As we discussed via our live chat, shipping price in Ali Orders app is NOT included in the price.
The price of products after imported is followed by the pricing rule you set.
Also you can refer the shipping price by clicking in country's name drop-down list below Shipping column.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Regards,
Lynn
nice app by now using it for 2 days, everything works super fine ! i am looking forward to the future!
Easy to use. tons of products. Let you know what is available for US and delivery est time. I used it for halloween items and utilized the bulk push button
Doesn't function on my Linux desktop PC (running on firefox), just shows a white screen
On my iOS phone thru shopify app it still barely functions, i have a hard time finding the products I'm looking for that can be easily found on aliexpress.com, irrelevant results, etc.
I'm wasting time trying to get the app to even function, y'all really need to do better
Imma leave a recommendation: rather than making us use the search bar (which barely works lol), allow direct links from aliexpress so specific products can be found instantly
Hi Ed,
Thanks for submitting a review for the app! We take these insights from our customers seriously in order to improve the app experience.
One of our agents will reach out to you very soon, so keep a look out for your email! Looking forward to hearing from you soon!
Best,
Ali Orders team
Jennie was very patience and professional with the regards of assisting me with an ongoing concern in which I had from earlier today; however, she was also able to ease my mind knowing that I was in the best hands - I am very honored to say that everyone on this team (i. e., Ross and Clara) have done an amazing job!!! A++++++++++++++
I'm new to this app but I think it's very helpful to people who are working in AliExpress. there is a free plan which a good thing to start and take a look. Thank you!
This app very usefull I really liked it but sometimes can make some problems that ı don't understand.
Hi Kaan,
Here's Raymond from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.
Regarding your concern, you mentioned that "but sometimes can make some problems that ı don't understand", could you please explain it in more details, so we can help you further?
Since you are having an active chat with my colleague, please let us know as soon as possible if you need further support.
Best Regards,
Raymond