评论 (2,262)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年4月9日

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Beautiful Stranger 2020
澳大利亚
7个月 人在使用应用
2024年3月31日

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Ocean Rafts
澳大利亚
5个月 人在使用应用
2024年6月4日

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Radiant Mama Collective
新西兰
5个月 人在使用应用
2024年6月2日

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Green Mountain Printing
美国
5个月 人在使用应用
编辑时间:2024年5月1日

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Beauty on Locke
美国
大约2个月 人在使用应用
FireApps已回复 2024年4月23日

Dear Andrew,

We hope this message finds you well.

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.

Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.

Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.

Thank you once again for your trust and support. We look forward to serving you better with each update.

Warm regards,

The Zopi Support Team

2024年4月15日

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

Eboniz Rose
美国
4个月 人在使用应用
2024年6月7日

Awesome job! Very informative. Helped me solve me problem and taught me something new.

Mailbox Money Mall
美国
大约1年 人在使用应用
2024年4月19日

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Connect Teck
美国
4个月 人在使用应用
2024年6月4日

The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with.
Thank you Vivian

*TIBA'S*
加拿大
3个月 人在使用应用
2024年4月7日

I would definitely recommend this app, the support is almost immediate and the person who assisted me helped me to the very last step. They even went as far as to find alternative suppliers for me when I could not find my own. I am really appreciate this.

Gift Boutique
比利时
4个月 人在使用应用