Zopi ‑ AliExpress Dropshipping
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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Don’t install this, I didn’t fully sign up yet I’m being charged
Dear Terrie,
Thank you for sharing your feedback regarding your experience with the Zopi App.
We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring.
To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process.
Look forward to hearing from you soon. Thank you for your understanding and patience.
Best regards,
The Zopi Support team
Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend
Great app for droppshipping
Alice really helped me
Really simple to use and gather products to sell. Support response time is very quick and helpful for any questions.
La consiglierei sopratutto perchè gli assitenti sono molto professionali è di grande aiuto come Karina disponibile e precisa.
Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.
I was stuck and confused, went on the online chat and spoke to Rocy, He was fantastic, helped me step by step and assured me it was going to be sorted, Thanks to him the process was simple and very helpful. If you are ever speaking to Rocy, YOUR IN GREAT HANDS.
Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!
Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.
So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!
I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam,
We sincerely apologize for any inconvenience you have experienced.
We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team.
One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered.
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Thank you for your trust in us.
Best regards,
The Zopi Support Team