Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

評價 (2,471)

整體評分
4.8
各級評分數量
  • 90% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年12月28日

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
加拿大
使用應用程式 14分鐘
2023年3月23日

chatted with Leo and he was very helpful with all my questions and actually went through step by step and dug deep into a few question. if you need help i hope you get him

Brooks Cosmetics
美國
使用應用程式 大約3小時
2022年8月11日

buena aplicación y atención al cliente la estoy probando ya dire que tal funciona creo que bien estoy enpezando

Movilix
西班牙
使用應用程式 大約2小時
2023年6月19日

they advertise a free plan that's not even available what a horrible app

My Store
美國
使用應用程式 大約2小時
Zopi ⭐ 已回覆 2023年6月19日

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan, and we make sure that the Free plan includes all the basic functions for all of our users.

You can start experiencing the app for Free. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance.

Furthermore, we do have special offers that are up for grabs!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

2023年5月25日

Worst app ever, if you are on Dsers i advice you don't change you will lose all of your products on your store, and you will charged for the 1st Cycle

Jewels Palace
英國
使用應用程式 大約2小時
Zopi ⭐ 已回覆 2023年5月25日

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

It seems there are misunderstandings and I would like to have a chance to take a closer look at what happened and provide the necessary solution for you.
Many of our customers have successfully utilized this feature, and we hope you will as well.

During your time with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers.

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

2023年9月14日

This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.

Diamond Painting
美國
使用應用程式 大約2小時
Zopi ⭐ 已回覆 2023年9月17日

Hi Chris,

Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon.

Best regards,
Ali Orders team

2022年12月19日

Seems good but doesn't offer auto inventory/price update yet. Once this is added will reconsider app.

Janney Mart
美國
使用應用程式 42分鐘
2023年5月16日

The app is not usable without paying, so there is no free use and I wasted some precious time without knowing this fact...

Creatura
法國
使用應用程式 30分鐘
Zopi ⭐ 已回覆 2023年5月16日

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings.

You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

2022年5月24日

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
美國
使用應用程式 17分鐘
Zopi ⭐ 已回覆 2022年5月25日

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team

2023年10月25日

It was not good

ESPN.dsr
美國
使用應用程式 6分鐘
Zopi ⭐ 已回覆 2023年10月26日

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.