Zopi ‑ AliExpress Dropshipping , 2,227 則評價

VIOLETTE was AMAZING!

So patient and kind, and able to help me solve my problem after many screenshots and questions.

Thank you!!!

I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

Ross in customer service was wonderful and walked me through step by step in the Zopi app through chat to fix my problem. He was very patient and very informative. Thanks Ross!

Easy to use and set up, the team are always on hand to help. Minn has been amazing with me, I highly recommend this app for your business.

I appreciate the hard work, Leo as customer service agent guided me in order to complete my orders. Again, you guys are the best, thanks for the support.

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

The app itself is decent for AliExpress dropshipping. There can definitely be improvements and features that would streamline the order fulfillment process. All in all, it does make the process easier.

Customer service is always a huge help when having questions or running into issues. 5 stars there for sure.

Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!