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I'm very new to all the possibilities from Dropshipping and ZOPI. Ross helped me with all my questions and took all her time to explain every detail. Thanks a lot Ross & ZOPI team!
I was guided patiently by the support staff amd it made me understand fully how your system work and I found the directions very useful
Vivian was very helpful and quick. Great service!!
ross great support with order details
Minn was great! very helpful
Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service
Scarlet, was really good in dealing with my enquiry.
User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!
I am always able to get the help I need quickly and with great detail.
This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!
Dear friend,
Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.
We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available.
Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.
To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.
We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.
Best regards,
The Zopi Support Team