Zopi ‑ AliExpress Dropshipping
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
評價 (2,472)
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Waited for more than 5 hours for recieving the verification mail.. and contacted the help team many times with no reply
Hi! This is Ryth from the Ali Orders team.
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Here at Ali Orders we always try our best to deliver the best experience possible for all of our customers. Hopefully, we will hear back from you so that we can offer the support that you deserve, along with some useful tips and knowledge for your dropshipping business.
Thank you for giving us a chance and we wish you all the best!
I tried to be patient because this app has potential.
Common and frequent problems:
- Product import issues: some import with $0 pricing, have fun with the clients buying one item for $20 and 47 other items for $0.
- App doesn't update Shopify with tracking numbers automatically. Have fun with 500% more emails from clients asking for an update on tracking information.
- Some orders are completely missed, you won't noticed until you review the orders manually or the client complaints. Have fun knowing you lost money instead of making money, two weeks later.
- If you have oberlo installed forget about it, it will load all the products and orders from oberlo even though you have no ability to do anything with those orders from the aliorder's dashboard, what's the point of this? who is the genius who came up with this idea? But to make things interesting some orders do overlap so for the fun of it I have to double check every single AliOrder orders with Oberlo to make sure there's no overlap and I do not end up shipping out two orders to the same client.
It seems like the Ali Orders app orders is more concerned with trying to steal Oberlo clients to their platform than providing a working product that caters to their client needs.
I do see them trying to improve the app and make improvements but in my opinion they should have not launched the app if the basic functionalities don't work.
Unfortunately, the product cannot be transferred from the category page of the application. I have not been able to transfer products for more than 1 week
Hi CHILMI,
Here's Brian and we sincerely apologize for the inconvenience caused.
First of all, we're so sorry for late response. Secondly, the error when pushing your products from our app to Shopify, it's because of synchronization system between Ali Order and Shopify, I have seen it's now working fine.
You are having an active chat with my colleague, please let them know if you need further support.
Regards,
Brian
Ali Orders - AliExpress Dropship Support Team
Can not set up shipping. The customer receieving mistakes during check out
Hi Anthony!
Thank you for submitting a review of our app! We value your feedback and want to address your concerns.
We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify.
We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email.
We look forward to resolving this matter to your satisfaction.
Best regards,
The Zopi Support team
Can't actually add products to store without overpaying. Free plan is useless
Hi! Thank you for your review!
We appreciate your feedback on our Free subscription plan. We understand that it may not be the right fit for everyone, but we believe that it offers a good value for those who are looking for a basic set of features.
We're always working on improving our app, and we're always looking for ways to make our Free subscription plan more useful. If you have any suggestions for how we can improve, please do let us know as one of our representatives has reached out to you.
Thank you so much for your time!
The Zopi team
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.
Customer service would not refund anything. saying there policy restricts it. only had the app for 3 hours and there are no UPC or GTIN information provided to attach to platforms. no products purchased or sold.
i have subscribe to one year basic plan i have incidentally uninstall the application
and after few weeks when i am tried to install they are again demand to approve basic plan for one year be careful it is fraud application
Evidence
Current billing cycle: Jul 20, 2023-Aug 19, 2023
Apps
(2 items)
$145.29
Ali Orders
$139.30
Basic: 2023-07-27 - 2024-07-27
Hello Adeel,
Thanks for submitting a review for Ali Orders. My apologies for any inconvenience that you've experienced. However, please let me explain.
The reason the app asked you to re-authenticate the charge is that you had uninstalled the app, and then re-installed it. Please rest assured, the charge will not be doubled. In fact, the Shopify bill that you receive will only contain one subscription charge from Ali Orders. Hope this can clear out any misunderstanding.
I saw that one of our agents has reached out to you. Since you are one of our subscribers, you will receive the dedicated support that you deserve.
Kind Regards,
Ali Orders team
Why they do something like this waste my time... filling all the Products and then the don't really are placed.. ali orders Support move your ass and make it work like oberlo, if you give this service then make it good.
So I decided to mix it up with some of my stores from Oberlo. It has been a nightmare. When I place my orders from Ali Express the orders do not auto-populate and I am forced to enter order numbers manually. The customer service reps are clueless and keep giving me the wrong answers. The app is decent but it is just little issues here and there. I have to slow my orders down because I cannot enter order numbers manually and the sad part is nobody really knows how to fix the issue.
Hi Eddy,
I'm Johnson from FireApps Customer Support team, and I am very sorry for any inconvenience may have caused to you.
Actually I've followed up on your ticket 3 times in last 3 days, but there was no response from your side. Also it is good to know that my colleague, Anna, is working with you currently, and hopefully we will figure out a resolution at the earliest.
Thank you for your understanding.
Cheers,
Johnson