Zopi ‑ AliExpress Dropshipping , 2,212 則評價
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Viollette was a great help with more than one question I had, thank you
Response is always within 5 minutes and I haven't had one question that was not helpfully answered!
Ross helped me a lot with my problem so that I finally got my shop up and running. I am very grateful to Ross for that.
I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!
Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.
Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Rocy provided excellent assistance! With professionalism and expertise, she swiftly resolved my issue. Her friendly demeanor and dedication to finding a solution made the interaction pleasant and hassle-free.
I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks.
Very disappointed.
Dear D'angelo,
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter.
Please be assured that your concerns have been escalated to our internal team for a thorough review. We understand the importance of efficient order placement and fulfillment for your business, and we want to ensure that every aspect of our app meets your needs.
A member of our team has reached out to discuss the challenges you've faced in more detail. We eagerly await your response so we can assist you further and address any outstanding issues.
Thank you for placing your trust in us. We are dedicated to ensuring your satisfaction and success.
Warm regards,
The Zopi Support Team
Great app, very useful staff is extremely helpful
Especially Pauline who helped me in sorting out an issue regarding orders.
My representative Pauline was a big help. She was patient while she walked me through the beginning steps of the dropshipping process with me.