Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as product mapping, importing, and automated order management. They find the product research tools beneficial in identifying profitable items. The app's smooth performance saves time, allowing focus on other business aspects. The customer support team, including Ross, Scarlet, and Lily, is often praised for their prompt and knowledgeable assistance. The live chat feature is also valued for its quick and professional responses.

February 3, 2024

Your support rep, Rocy cleared all the confusions I had regarding my unmapped products! Rocy showed me the step by step process on how to find my suppliers and remap them. Thanks so much for the support Rocy!

sheba'scloset
United States
About 1 year using the app
January 14, 2024

To be honest I wasn't sure about this app. I had tried a few apps before and couldn't get the sourcing and fulfillment correct. I will say this app seems to work so far. I believe I will be staying with them. Mainly because of the support I received from their customer service agent (Pauline). It is not often that you come across customer service reps who go above and beyond to help you. When I come across exceptional customer service I stay there. The fact that I am writing a review should speak for itself. This is probably the 4th review I have ever written in my life and I'm 36. It takes alot for me to actually want to write a review. I would like to say thank you again Pauline.

Next Gen Game Gear
United States
21 days using the app
December 30, 2023

I'm very impressed with the Zopi App. I have been using it a few weeks and have to say it makes my drop-shipping business straightforward. I have of course had to get used to some aspects of the process but with the prompt, professional and extremely fast and helpful help desk feature every question i have needed answered has been done, Today i dealt with the amazing Nim who yet again came to my rescue and clearly explained how to remedy my issue, Nim has been there when i needed her the last few days and has always explained the process clearly and i cant thank her enough.

Cmrf Products
Ireland
25 days using the app
December 11, 2023

i had a problem importing products into my store, but Minn from support team was amazing! helped with every question i've had, even suggested more features that i didn't know about, knowing i'll always have their support, thank you!

Fennecshop
Israel
5 months using the app
January 25, 2024

I extremely recommend this app for everyone doing DSP it has a various amount of sites just like Temu, Ali express and the staff are amazing. I would like to thank Rocy for her time answering my questions as a beginner who needed some guidance, as she managed give the answers at a fast time without being delayed.

TrendSpot
Bahrain
10 days using the app
Edited February 5, 2024

Great App, excellent customer support. Pauline and Ross, the customer support representatives were knowledgeable, patient and very helpful. Whatever issues you have Zopi can solve. Thank you all.

Bomboniera
United States
4 months using the app
January 16, 2024

Leo is always prompt and helpful in solving any and all issues that i have using this format.

EverydaySunStore
United States
About 1 year using the app
January 7, 2024

Excellent service and support! The agents help you with any issue no matter what! Definitely recommend this service to anyone who's just starting with drop-shipping!

My Store
Netherlands
About 1 month using the app
December 20, 2023

The service in the chat support is awesome. Usually I find answers in Google and YouTube before reaching out to support desks, but Zopi's team have gone out of their way to make sure I get a quick solution to doubts I couldn't figure out elsewhere. Today Nim was extremely helpful and kind. I feel they got my back in case I brake or mess anything.

The Stuff Box
Mexico
About 1 month using the app
December 4, 2023

I worked with Jeannie today and she was amazing! She helped me with a difficult order and without her assistance it would not have been completed. A very wonderful experience. She was patient, thorough and understanding. I hope to work with her again if I ever experience a technical issue. She's great!

FitBabee
United States
11 months using the app