Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, excellent customer support, and easy navigation. They value its product mapping and automation features, which streamline order management. The app's product research tools are praised for quickly identifying profitable items, and its integration with platforms like Temu and AliExpress is well-received. Despite initial challenges, merchants have successfully fulfilled orders using the app, enhancing store credibility and efficiency. The live chat feature is also noted for providing quick responses to queries.

September 7, 2022

Il servizio clienti è ottimo e reattivo, risolvono il problema in pochi minuti. Sfortunatamente l'app ha ancora delle lacune da colmare che impediscono la totale automazione dell'evasione degli ordini. In un modo o nell'altro qualcosa di manuale da aggiungere o modificare c'è sempre. Spero continuino a migliorarla perchè il potenziale è tanto. Grazie David

The Trophy Wife
Italy
4 months using the app
August 16, 2022

I'm only using the basic functions to import products, descriptions and pricings but this app works well ! If it were possible to import the same product a lot of times, I'd have given 5 stars. But it remains a user-friendly app! Plus, Vincent from the support team is very patient and efficient. He made sure everything was clear and I had no questions left when the conversation ended. Good job !

la-boutique-du-vase
France
4 months using the app
Edited April 7, 2020

I've only started using Shopify and with the help of Ali Orders AliExpress dropship app, i feel that when i launch my site it is only up from there. The feasibility of choosing items makes less of a hassle for choosing projects

coolspots
Romania
4 months using the app
Edited August 19, 2022

Dasey (medewerker )was klantvriendelijk en ze doet haar best om mij te helpen om mijn verloren producten weer te vinden

Foreign Drip 💦
Suriname
4 months using the app
December 8, 2018

I find it much quicker to source products and also to add them to my store for dropshipping.I find it much quicker to source products and also to add them to my store for dropshipping.

Welcome to My Place
Australia
4 months using the app
Edited May 26, 2020

Mağaza kurmamda bana yardımcı olan. İşime yarayan bir program. ürün bulmada profesyonel basit arayüzlü kaliteli program teşekkürler.

MayaKidstore
United Kingdom
4 months using the app
FireApps replied May 26, 2020

Hi Emirhan,

Here's Raymond from FireApps Customer Support team, and thank you for your feedback.

Should you need any help from us later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Best Regards,
Raymond

May 17, 2020

i love this app.easy to use. nice products and easy to cheack on suppliers, please keep making this app better and better

Tech Beetle
South Africa
4 months using the app
FireApps replied May 21, 2020

Hello Pieter,

Here's Kate from FireApps Customer Support Team, and thank you for the feedback on Shopify App store.

Should you need any support later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Kate

January 27, 2023

I would recommend this app for it's ease of use.
I would however like to see item costs parsed to store as well as the owner store name.

Baggs
Canada
3 months using the app
January 3, 2020

App is great, I am a little confused on shipping prices but other than that the price per month is amazing and I highly recommend others to use this.

Shopicoa
United States
3 months using the app
FireApps replied January 5, 2020

Hi Adam,

My name is Lynn from FireApps Customer Support team, and thanks for your feedback.

As we discussed via our live chat, shipping price in Ali Orders app is NOT included in the price.

The price of products after imported is followed by the pricing rule you set.

Also you can refer the shipping price by clicking in country's name drop-down list below Shipping column.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Regards,
Lynn

January 10, 2019

nice app by now using it for 2 days, everything works super fine ! i am looking forward to the future!

Valentine's Day Sale
Germany
3 months using the app