Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,547)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for making the process easy and stress-free, especially for newcomers. Its user-friendly interface aids in product selection and importation, while scalable AI features suit various business sizes. The 24/7 customer support is highlighted for its quick and effective issue resolution, crucial for smooth e-commerce operations. Merchants note significant improvements in order management and fulfillment efficiency.

February 16, 2024

Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.

P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.

InterCyprus
Cyprus
4 days using the app
Zopi ⭐ replied February 19, 2024

Dear Customer,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

September 11, 2023

You think the app is nice until you import 150 products and have to work on them, then the nightmare starts, you have a to scroll for hours to reach the bottom of the list, bulk delete feature doesn;t work and when it does it delete only a part of the product and put you back on top.

You can't choose precise markups like 3.5 only plain numbers.

You can't manage anything no possibility to build folders, boards or anything like this.

And cherry on top of the cake, when it imports the products it doesn't do it well and create typos in the text with characters like ' or -

And they ask a whooping $50 to import more than 300 products. Good luck managing your store with that crap app.

This is app is recommended if you have less than 50 products on store over that choose another app and don't waist your time.

urbanoutlaws.us
United States
3 days using the app
Zopi ⭐ replied September 13, 2023

Hi Emma!

Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.

Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon. Should you have any further questions or suggestions, please don't hesitate to let us know.

Best regards,
Ali Orders team

September 6, 2023

Doesn't function on my Linux desktop PC (running on firefox), just shows a white screen

On my iOS phone thru shopify app it still barely functions, i have a hard time finding the products I'm looking for that can be easily found on aliexpress.com, irrelevant results, etc.

I'm wasting time trying to get the app to even function, y'all really need to do better

Imma leave a recommendation: rather than making us use the search bar (which barely works lol), allow direct links from aliexpress so specific products can be found instantly

My Store
United States
About 3 hours using the app
Zopi ⭐ replied September 7, 2023

Hi Ed,

Thanks for submitting a review for the app! We take these insights from our customers seriously in order to improve the app experience.

One of our agents will reach out to you very soon, so keep a look out for your email! Looking forward to hearing from you soon!

Best,
Ali Orders team

May 24, 2022

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
United States
17 minutes using the app
Zopi ⭐ replied May 25, 2022

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team