Reviews (2,530)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.

February 4, 2025

AI설명 추가 기능이 아주 좋습니다.

ShowPlus Lamp
South Korea
About 1 month using the app
January 30, 2025

Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!

DORA
Lithuania
4 months using the app
January 29, 2025

i had a problem with fulfilling my orders to my customers, i got very good help from Scarlet and solved the issue

vinterstamning
Sweden
3 months using the app
January 26, 2025

Je mets 5 étoiles pour Scarlet car elle ne m'a pas lâché et a tout fait pour résoudre mon problème

NAD'GLAM
France
About 1 month using the app
January 23, 2025

SCAMMERS WAS ON FREE TRIAL, UNINSTALLED ABOUT 10 MINUTES LATER AS DIDNT LIKE THE APP AND WAS CHARGED £19.99 OUT OF MY ACCOUNT.

GSG Supplies
United Kingdom
4 minutes using the app
Zopi ⭐ replied January 25, 2025

Dear GSG Supplies,

Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.

We understand your frustration regarding the subscription charge. Regarding our pricing plans, please note that the Starter plan you used does not include a free trial.

Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.

To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.

We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.

Best regards,

The Zopi Support Team

January 21, 2025

The app is taking time to learn. The customer support is all 5 stars, hands down. My first drop shipping order was sinking but then Minn helped in every way to set the order straight, get it on track, and have it get fulfilled! I make a strong recommendation based on the help I just received from Minn. Great work

Nordic Rune Jewelry
United States
3 months using the app
January 15, 2025

It works good so far, and if I have any issues, they do great in helping and getting to my problems in a very good timely manner!

Pet Pawsome
United States
About 1 month using the app
January 12, 2025

ross great support with order details

Prometheus accessorie wares
Australia
29 days using the app
January 11, 2025

The support from support agent Ross was amazing. Thank you Ross!!!

TrendyShocks™
United States
3 months using the app
January 9, 2025

fixed fast and polite , happy using their services as a first time ecommerce store it makes it a good experience .

Soothing Escape
Australia
4 months using the app