Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
9. April 2023

very helpful, one of the best review apps out there. i messaged for some assistance and someone was there to help me within seconds.

Elegant Chick Closet
Vereinigte Staaten
11 tage mit der App
8. März 2021

They helped me so fast! No 5 minutes went by and they changed everything I had asked them to! Easy to find support section! I love the design and all features! Would definitely recommend! thank you again so much! I´m so happy.

Cats-Home
Österreich
Etwa 14 stunden mit der App
Zegsu Software Solutions LLP hat geantwortet 10. März 2021

Thank you for your review. We are glad to have helped you out! We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu

13. Januar 2021

really helpfull for anyone who is looking to improve their reviews for the product and easily upload the reviews.

shopsuperbox
Indien
Etwa 12 stunden mit der App
Zegsu Software Solutions LLP hat geantwortet 15. Januar 2021

Thank you for your review. We are glad to know that you were able to showcase product reviews easily on your store with our AliReviews app. We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu

7. März 2023

Great app. Although I was having a problem getting the stars on my collection page the support team fixed it for me. Recommended.

Look Fabulous GCC
Vereinigte Arabische Emirate
Etwa 10 stunden mit der App
Zegsu Software Solutions LLP hat geantwortet 7. März 2023

Thank you for your review of Alireviews! We're thrilled to hear that you're enjoying the app and that our support team was able to resolve the issue you were experiencing with the stars on your collection page. Our goal is always to provide top-notch support and ensure that our users have the best experience possible with our app. Thank you for recommending Alireviews, and please don't hesitate to reach out if you have any further questions or concerns.

Thanks
Arpit
Team Zegsu

23. März 2023

it-s great and really easy to use, doesn-t complicate anything at all. The chat support team responds quickly and it-s really attentive.

Aptechline
Portugal
Etwa 4 stunden mit der App
4. Januar 2023

Horrible experiencia con esta aplicacion, da fallos constantemente, a veces te importa reseñas y otras veces no. La he desisntalado y en la app store me sigue dicieno que esta instalada. Ahora ya no la puedo instalar ni usar mas

VYCE
Spanien
2 tage mit der App
Zegsu Software Solutions LLP hat geantwortet 7. Januar 2023

Dear Merchant,

We are sorry to hear about your negative experience with AliReviews. We apologize for any issues you have encountered with the app crashing, and we understand how frustrating this can be.

We would like to reassure you that we are available 24/7 via email, phone, and chat support to address any concerns or issues you may have with our app. However, it appears that you have not contacted us through any of these channels to report this problem.

We have now sent you an email to try and understand the issue in more detail and see if there is anything we can do to fix it for you. We value your feedback and are always open to finding solutions to improve the customer experience.

We hope to hear from you soon and resolve this issue to your satisfaction.

Sincerely,
Arpit
Team Zegsu

-------------

Estimado comerciante,

Lamentamos escuchar acerca de su experiencia negativa con AliReviews. Pedimos disculpas por cualquier problema que haya encontrado con el bloqueo de la aplicación y entendemos lo frustrante que puede ser.

Nos gustaría asegurarle que estamos disponibles las 24 horas del día, los 7 días de la semana por correo electrónico, teléfono y soporte de chat para abordar cualquier inquietud o problema que pueda tener con nuestra aplicación. Sin embargo, parece que no nos ha contactado a través de ninguno de estos canales para informar este problema.

Le hemos enviado un correo electrónico para tratar de comprender el problema con más detalle y ver si hay algo que podamos hacer para solucionarlo. Valoramos sus comentarios y siempre estamos abiertos a encontrar soluciones para mejorar la experiencia del cliente.

Esperamos saber de usted pronto y resolver este problema a su entera satisfacción.

Atentamente,
Arpit
Equipo Zegsu

12. April 2023

Translation not working to Swedish. Someone should contact me but they havent.
If i just get the translation working it might be usefull.

Blinty.se
Schweden
3 tage mit der App
10. Januar 2023

unprofessional app; there is a language mismatch in the content, and there is no way to edit this yourself.

Icecld
Niederlande
Ein tag mit der App
Zegsu Software Solutions LLP hat geantwortet 11. Januar 2023

Dear Merchant,

Thank you for taking the time to leave a review for AliReviews. We apologize for the language mismatch in the content and any inconvenience this may have caused. Your feedback is extremely valuable to us and we are glad to inform you that we have now introduced a feature in the app that allows merchants to select their preferred language in the widget settings. We would appreciate it if you could give our app another chance and see the improvements we have made. Thank you again for bringing this to our attention.

Thanks
Arpit
Team Zegsu

24. Oktober 2022

Great value and good reviews, free version is also really good! Really recommend for everyone. Dashboard is also great

Dial Lighters
Schweden
Etwa eine stunde mit der App
17. April 2023

The support is amazing, it is necessary to choose this application to allow the others.

Emma's Goals
Frankreich
Etwa eine stunde mit der App