The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This application scam me!
The $ 9 of the PRO plan was debited to me and the operation of the application did not become effective.
I demand the managers to give me a prompt response.
This is Lynn from FireApps Customer Support team.
Firstly we sincerely sorry for the trouble you met with our app.
I checked your message sent to us carefully, and visited your store at https://allowerotic.com to have a look on your issue.
Therefore, I did send detail suggestions via live chat and email.
Please help to check it, and hopefully we can have a chance to assist you in order to fix this problem.
Look forward to hearing your reply.
Trash App.. I wanna removed it from my store.. How I get it? Why you try to sell something that's not work very well???
Here's Petey From FireApps Customer Support team. Hope you have a great day.
I'm deeply apology for the inconvenience may have caused to your using experience.
As per basic checks on your store, I can see that you uninstalled our app successfully, and it is completely disappeared on your store now.
Moreover, I could not see any reported issue via our support channel (chat/email).
Would you mind to give us a chance to help you by letting me know the issue happened to your store?
Also please be advised that I also sent you an email to follow up the case with you better.
I'm looking forward to hearing from you.
Holy Crap . . . removed it to reinstall again but now won't install. How do I install this App once more?
Thanks for letting us know the issue, and please accept our sincere apologies for the inconvenience you have experienced in respect to this issue.
I am Petey from Ali Reviews Customer Support team, and please kindly be advised that our servers experienced an unexpected outage.
We are now in progress to fix it, and the ETA provided will be around 06:30am, Jun 7, 2019 (GMT).
Everything should be back to normal since then, but rest assured I will keep you updated on the progress via your email ASAP.
Once again, we deeply apologize for this issue.
Used this app for awhile....getting a 404 error now, can't use it. Please fix this or I will be forced to use a different app.
Here is Myra from Ali Reviews Customer Support Team.
Firstly, we are truly sorry to hear that you were unsatisfied since you couldn’t be logged in to our app. The behind reason was due to the maintenance of our servers recently in order to improve our back-end.
Besides, I would like to inform that our Ali Reviews app will be back to normal around 06:30am, Jun 7, 2019 (GMT), and please note that it will not affect to reviews which you have had on your page.
Last but not least, once behalf of Ali Reviews team, I do apologize for what happened, and please feel free to contact our support team if any queries later.
Vas a viajar
503 Error all time! What happen with the interface?
Please let us apologize for the difficulties and inconveniences you experienced with 503 Error, and some issues occurred to our app recently.
I am Anna from Customer support team, and we are deeply troubled that this issue has caused so much distress to you, our valued customer, and have looked into your complaint.
The main reason for above issues was due to an unexpected outage. At the moment, our server is being maintained for improving our back-end, and we are working so hard to bring them back at the earliest, ETA will be around 06:30am, Jun 7, 2019 (GMT).
We regret that this maintenance is taking your waiting time, and we are reviewing our app fully and carefully to ensure that this will not happen again, to you and/or any other customers.
If you have any questions, or any problems regarding our app, please feel free to contact us directly at email@example.com, and we are always happy to assist.
Really appreciate your understanding and forgiveness!
I am having issues with the app, cna the support line please get back to me, I've been waiting days for a response
Dear Albert Akinremi,
Please accept our deepest apologies regarding 404 issue you experienced due to our server's unexpected outage.
I am Johnson from Ali Reviews Customer Support team, and it was not our intention to create such an awkward, and embarrassing situation for you.
Currently we are working so hard to bring our servers back to normal at the earliest, ETA will be around 06:30am, Jun 7, 2019 (GMT).
Lastly, please feel free to let me know of your thoughts and concerns at any time via our email, chat service, or Facebook channel.
find another app, this app slows down your website by at least 30% according to all kinds of speedtest out there. They have no solution for this so far! It makes no sense that when you enter the website that the first thing which is loading is their app instead of your home page pictures or product picture. They put their code in the header of your theme file which messes up everything
I am Myra from Ali Reviews Customer Support team, and I am very sorry for the inconvenience you experienced.
In order to fix your issue, please help to create a staff account, send to our mailbox (firstname.lastname@example.org) which will give us enough permissions to check your problem deeper.
Below is the link that will help you to know how to create staff account in case you need it:
Look forward to hearing your reply.
You are completely aware that after uninstalling the app, all of the code isn't removed and still lingers essentially breaking people's product pages, yet you REFUSE to fix it. I had to manually remove your shitty script so there wasn't a giant white rectangle at the bottom of my page. Luckily, I knew how to fix it, but other people that aren't so computer savvy might end up starting over because it's driving them crazy and don't know how to get rid of it. You're not getting a single penny from me.
It did not work with PageFly. I've followed the steps but it's blank.
I've tried to contact their support but it's just awful.
It took them a week to give me a very bad answer.
Very bad apps, I spent too much time by download and unload this app, it doesn't work for me, no review is uploaded, even if I upgrade my subscription, when I removed the app from my store, I still continue to see the fields of the app below every product, so now I have to spend time to contact their customer service and so on..BAD BAD EXPERIENCE