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Best review app ever used!! They import over 100 reviews in seconds!! The live chat support is also awesome!!
Hi there,
I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Ali Reviews - Product Reviews Support Team
too complicated
Hi CHUANJIE,
Here's Carrick from Ali Reviews and we're truly sorry for this unexpected experience with our app
As you left us a feedback "too complicated", I seem not to catch your point clearly. However based on your last concern as you want to import review with 4 and 5 star only, please let me make it clear again due to Shopify's review policy, the setting to import only 4 and 5 reviews are not allowed. As a result, please help me import all reviews => go manage review => filter the low rating from 1 to 3 and select them => remove them at once
Also we have seen that one of our colleagues is reaching out you via email, but unsuccessful, please let him know if you need further support
Best Regards,
Carrick
Ali Reviews by OneCommerce
I started to use this app, from the start I could not manage to add reviews, although with the chat support I resolve all issues. Now it works just fine. Very recommended!
Very helpful support! They practically do it for you. If you dont understand something they guide you through it.
Hi Emil,
This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Harry
Ali Reviews by OneCommerce
The support was great and super fast in helping me with an issue - Thank you Andy for helping me improving my website!
Hi there,
This is Jennifer from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jennifer
Ali Reviews - Product Reviews Support Team
I love this app. Not only does it look really nice on my store it also easier to manage than any of the other review apps I have used. I like how it randomly generated customer names and profile pic. makes it feel even more authentic
Kind of laborious, as each product has to be imported separately and you have to go to Aliexpress to get the product URL, but I think it really adds something to a store to have reviews and anyone who has a store knows it's hard to get people to leave reviews! Very happy with this app. Of course, it's possible to upgrade and import reviews all at once.
Muito bom, o suporte é personalizado e as avaliações são bem claras e ficam muito bonitas na loja, gostei!
Hi there,
This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Bernice
Ali Reviews by OneCommerce
I used this app to increase the social proof of my products and I was surprised by the results. I recommend
Great App and easy to use at any product and get all countries latest reviews. I recommend everyone to use it..