Ali Reviews: Kudosi Reviews
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Amendment to my review...
Under this paragraph is my original review. After reviewing this product and thier customer service. I was contacted by Elly. She made things right and apologized for the way things were handled. She was extremely helpful and courteous. I am now going to continue to use thier product and give them another chance. Their product has a nice feature when it works and even though its not as intuitive as I would like at least I can import all my product reviews in one click after I set the settings properly.
I would give zero stars but I cant. The program is not intuitive at all. After I upgraded to the premium package to actually get my reviews imported it only brought it 50 reviews because for some stupid reason it wont bring all the reviews by default then it stopped functioning. I was told by the support that It was because Oberlo did and update and I would just have to wait till they get it sorted out. I was not offered any discount while they worked on it . Then I gave them a review like they asked in an email. I gave them an honest response and I was told I was ignorant and still was offered no solution to the problem or a discount so they lost a customer and got this even more disappointing review.
Very good appilcation. However, how to remove the "Power By Alireviews"?
how can i remove this by ali reviews logo at the bottom. page looks so fake. beside that its easy to use. simple.
Hello there,
Thank you for your review.
Regarding your concern, our Ali Reviews logo can be removed by upgrading to a Paid plan (currently we are offering Pro and Unlimited plan).
If you have any further queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Sincerely,
Yung.
Great started app, gets better as you get better.
Esta k flipas esta app para mejorar muchas cosas en tu web.
Esta k flipas esta app para mejorar muchas cosas en tu web.
Hi there,
I'm Jennifer from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Jennifer
Ali Reviews - Product Reviews Support Team
Slight difficulties understanding how to get this installed and a few bugs/issues but very helpful customer service from Harwin.
Hi Andrew,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
I think it is a perfect application and it is a great help, at the moment I am testing it and seeing if it achieves the objective. Has a good aspect.
Im struggling with some custom integrations and widgets, but the service I've received from Dante is next level.
Hi Tyler,
I'm William. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
Great product ! great app ! thank you !
I download this app,It is powerful as it can import lots of reviews from only aliexpress,if it can import from other shops it can be wonderful,as some supporter is not professional,he told me the wrong way to line the reviews,and it happens terrible to display three same reviews one window,I am not happy about that!
Hi Zhu,
Here's Harvey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback about our app as well as support.
We have a proper training for our support team to avoid this in the future. As you said that "if it can import from other shops it can be wonderful", for this concern, firstly you should export review from other shops and then use our CSV template to import for the current store.
As I have checked you are having an active chat with my colleague, please let them know if you need further support. Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Harvey
Ali Reviews - Product Reviews Support Team