Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Rezensionen (14.596)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 21. Januar 2018

I wouldn't recommend this app.
I installed it ~3 days ago and upgraded it, thinking it would be a good idea, BUT the interface sucks!
I was getting stressed and spending a lot of time on it, trying to fix the default reviews and etc.
So I just decided to cancel it!
I thought there was a 7-day trial after upgrading it but it seems like after upgrading it you're done. I still have to pay the $9 charge by the end of my billing cycle even though I only used this app for 3 days!
Such a waste of money.

Wanderlust Supplies Shop
Kanada
4 tage mit der App
5. August 2017

They got the concept right but the app sucks. Doesn't work at all. Imported the reviews for my products but it took them 5 days to send reviews and the reviews don't even show up on product pages. What a waste of time. Customer support is terrible as well.

Gopikoo
Australien
4 tage mit der App
7. Juni 2017

I found out it's Not working and Poor Support try to get in touch with them NO replay What so ever

Olxi
Bahrain
4 tage mit der App
12. Juni 2019

Trash App.. I wanna removed it from my store.. How I get it? Why you try to sell something that's not work very well???

Ryowatch
Brasilien
4 tage mit der App
FireApps hat geantwortet 13. Juni 2019

Hi Fernando,

Here's Petey From FireApps Customer Support team. Hope you have a great day.

I'm deeply apology for the inconvenience may have caused to your using experience.

As per basic checks on your store, I can see that you uninstalled our app successfully, and it is completely disappeared on your store now.

Moreover, I could not see any reported issue via our support channel (chat/email).

Would you mind to give us a chance to help you by letting me know the issue happened to your store?

Also please be advised that I also sent you an email to follow up the case with you better.

I'm looking forward to hearing from you.

Best Regard,
Petey

6. August 2017

Just like everyone else is talking about no support.

Tacticaldave
Vereinigte Staaten
4 tage mit der App
19. November 2017

Junk!! In App store say free but you can only import ONE review then you have pay to upgrade. LIE, JOKE!

Replica Rings And Novelties
Vereinigte Staaten
4 tage mit der App
19. März 2019

Extremely poor support. Although I added them as a staff account they did not help to install the actual reviews. I payed for the full account at $14.99 per month for bulk upload but would not upload ONE review.

Middleton Sports
Vereinigtes Königreich
3 tage mit der App
8. Dezember 2018

I didn't like how this app looked on my store and it never showed new products on the list of products you can import reviews for.

Mug Madhouse
Frankreich
3 tage mit der App
6. Juni 2019

I am having issues with the app, cna the support line please get back to me, I've been waiting days for a response

ChoiceMaison
Vereinigtes Königreich
3 tage mit der App
FireApps hat geantwortet 7. Juni 2019

Dear Albert Akinremi,

Please accept our deepest apologies regarding 404 issue you experienced due to our server's unexpected outage.

I am Johnson from Ali Reviews Customer Support team, and it was not our intention to create such an awkward, and embarrassing situation for you.

Currently we are working so hard to bring our servers back to normal at the earliest, ETA will be around 06:30am, Jun 7, 2019 (GMT).

Lastly, please feel free to let me know of your thoughts and concerns at any time via our email, chat service, or Facebook channel.

Sincerely,
Johnson

16. Dezember 2020

This APP is a total disaster! This is ruined whole my site codes and now I am getting a lot of error from the Merchant center and search console because of the snippets which this app added into my theme and my organic traffic has stopped because of this terrible app. The support team, they are the worst I have ever seen. They request collaborator access and write you to let you know that they are working on the issue, but after hours and days they never log in to your account, simply they do nothing, just keep you waiting even if you tell them how urgent is this. they only read your messages but not giving any reply. They are always asking for a review, so here is your review that you deserve! NOT RECOMMENDED

Trends Corner
Vereinigte Staaten
3 tage mit der App
FireApps hat geantwortet 21. Dezember 2020

Hi there,

My name's Jade from Ali Reviews - Product Reviews Customer Support Team and we are sincerely apologize for this inconvenience caused to your store.

Regarding to your concern, we realize how urgent your issue is and we also hurry my Dev team into fixing your issue as soon as possible, but we hope you understand for us because we have received a hundred of cases, so it need take time to fix your case. As I have re-checked your case, it`s has been fixed completely, please kindly check it again.

I have seen you are having an active chat as well as follow-up email, please reply to us if you need further help.

Regards,
Jade
Ali Reviews - Product Reviews Support Team