Ali Reviews: Kudosi Reviews
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Doesn't work. I imported reviews successfully, and it's still showing up as no reviews imported.
Just wasted 2 hours with their customer service for nothing. nothing helps and the app doesn't work at all!!
Very dissapointed
Hi there,
Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team and we are truly sorry for this inconvenience caused.
Regarding to your concern, as we have checked carefully and would like to make it clear that your access on Ali Reviews is prevented from your current network or from your device, so this issue is out of our control, as a result we highly recommend you to access on Ali Reviews with different device or network to check whether it works well or not.
Hope this will clarify your concern and we are looking forward to hearing from you soon.
Regards,
Raymond
Ali Reviews - Product Reviews Support Team
This App is not for FREE it will charge you 3 or 4 times in one month.
This app is shit. It said its free there is no where on the app Thats says its going to charge. DO NOT RECOMMEND THIS APP.
I got like 10 reviews for like a small amount of products. Horrible. Not only that, but after I uninstalled their app they kept parts of their code in my theme codes and put "Loading..." on the bottom of all my product pages. Took me 3 weeks later to figure out that Ali Reviews was response for this! Horrible Service.
Hi there,
I'm William and we're deeply sorry for your bad experience with us.
As usual, after you uninstall our app, all codes will be removed as well and there will be no change to your site. However sometimes there will have some lines of code leftover on your site for some reasons, but no worries you can resolve it by yourself with published instruction article
https://support.fireapps.io/en/article/ali-reviews-how-to-remove-the-leftover-code-after-having-the-app-uninstalled-fceqg4/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
William
Ali Reviews - Product Reviews Support Team
Findet keine Rezensionen. Nutzlos
Hi Kim Brosien,
I'm Lynn from Ali Review.
We sincerely apologize for the negative experiences you have encountered while using Ali Review.
Based on your review, I realize you may be having problems importing the review to your store and displaying it there.
If possible, I hope you can give us the opportunity to support you with features such as importing reviews, managing reviews, and helping you add a review box or rating star to your store.
If you have any other questions or difficulties using the app, please contact us via email at support@fireapps.io . We work onsite 24 hours a day. I'd be really happy to help you with something.
We also sent you an email to your email.
Hope to hear from you soon
Best Regards
Lynn
I was happy when I first used this app, the function, UI, etc.
but when I tested my page speed here:
https://developers.google.com/speed/pagespeed/insights/
my product page speed was: 49 / 100. Followed google's suggestion, removed the app, I speed up the page speed to: 81 / 100.
they have not optimized the files of the app. and make sure you removed the app completely, includes the files in your theme.
If only i can give you guys a 0 but I will say this will be the only review I will see from this app. It's crap!
They help you install to get you interested in purchasing but your own your own after that. Faking their support to get your money then they're out once you paid
This app simply does not work. I tried on Mac, Windows etc. It keeps asking me to download the chrome extension even after I downloaded it
Veuillez me rembourser les 9$ que j'ai payé hier pour 24heures d'utilisation. Je viens de désinstaller cette application qui ne fonctionne pas. Aussi, ne me prélevez pas les prochaines mensualités.
I am waiting for you to contact me asap
Hello Ibtissam,
This is Ken from FireApps Customer Support team, and thanks for your feedback on Shopify.
First of all, I well understood your issue, and we are so sorry for this inconvenience may have caused to your store.
Unluckily we did not have any chance to assist you directly with a staff account, or a remote session due to your restricted environment.
Besides, I have seen that our agent, Myra, is contacting to you for a refund, and please note that we need billing payment in order to compare with Shopify Partner, so the refund request can be done completely. We do appreciate your cooperation at the earliest in order to finish this process, and next month you will not be billed too.
Thank you for your understanding, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io
Regards,
Ken