Ali Reviews ‑ Product Reviews , 14.288 Rezensionen
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Full of bugs. Doesn't Work!
.....
I forgot to uninstall this app, I asked for a refund but customer care says that I can't get money back, and I've never use this app... anyway, this app will significally slow your store, keep away from it.
Misleading, especially to drop-shippers. A "Powered by Ali Reviews" label is prominently displayed in the review bar, giving away the source of products.
To add, the chrome extension does not work and the app left a huge white box on every one of my product pages after uninstalling. Had to manually delete the element by editing code.
You are completely aware that after uninstalling the app, all of the code isn't removed and still lingers essentially breaking people's product pages, yet you REFUSE to fix it. I had to manually remove your shitty script so there wasn't a giant white rectangle at the bottom of my page. Luckily, I knew how to fix it, but other people that aren't so computer savvy might end up starting over because it's driving them crazy and don't know how to get rid of it. You're not getting a single penny from me.
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Hello there,
I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.
I did check our communication system, and found that we have not received any request from you, so I am not quite sure what happened there.
Therefore, please let me know more about your concern/issue, so that I could support you at my best.
Look forward to hearing from you, and if you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Regards,
Kate
This app does not work. Huge waste of time. I tried installing it, deleting it, and reinstalling it and the products still do not show up. Plus, the Chrome extension does not update and is just telling me the benefits of installing their app. Garbage.
If you are not going to pay for it, don't install! The free version sends your customers to Aliexpress with their ad on it.
Don't get scammed - Amazon import is only from the $19.90 plan... you should have mentioned that in the price chart. You wasted my time...
Hi Paweł,
This is Anna and we would like to apologize for any inconvenience causing to your experience
In relation to your concern, we have seriously noted this point and will improve it to make it clear. Also we have seen that one of our colleagues is reaching out you, but still have not got your response yet, please recheck your email and let him know if you need further support
Regards,
Anna
Ali Reviews by OneCommerce
Pathetic app, doesnt work, couldn't even recognize even 1 review
Theme broken after installing this, thanks for that. Product descriptions disappeared and so did footer. Uninstall did not help.
Hi Arlatec,
Here’s Anna from FireApps Customer Service team.
Firstly, we are so sorry for any inconveniences, and the trouble with broken theme may have caused to your store.
Secondly, we have checked your account in our system, but unluckily we were not able to find any conversations between you and our team, so that we could not find out the cause of your issue, and help you out with it asap.
Besides, I am following up with you via this email, and please give us one more chance to help you by replying back to this email, and create a staff account to our email at support@fireapps.io which will allow us to login to your store, and check your issue with more details.
Look forward to hearing your reply, and in case you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Anna