Ali Reviews: Kudosi Reviews
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Dawn, provided excellent customer support today. Quick to respond and found a solution within minutes!
Hi there,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
Very good service. Very quick response to my problem. I will recommend this APP to others. It's very easy to use
Hi Mengru,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
I didnt have a clue about importing reviews and putting stars on my homepage and Eloise helped me all the way through it she was extremely nice and helpful
It's a very good application, I like it so much, You can automatically import the reviews of the aliexpress into this app and i encountered a lot of problems in the process of using it, all Jennifer helped me to solve.
Hi 嘉宁 陈,
I'm Bethany from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Bethany
Ali Reviews - Product Reviews Support Team
PLEASE READ THIS BEFORE YOU START USING THIS APP. I am not happy with the app at all. Customer service and policy is illogical and there are other apps which provide more with less prices, I am not giving out name because then I will seem like a promoter. What I lived with customer service and the app was terrible, It does not worth the price as well as its customer service always prove themselves right. HERE IS THE STORY: I already contacted customer support at that time too, I realized that when I downgrade the account it becomes effective right after which seems like a small issue but it is illogical because it is a subscription method and your customers pay beforehand so they pay for premium feature for the whole month and maybe they prefer to downgrade it for the next month. My honest suggestion is to get it effective at the start of the next month. when I write to you about I realized that it is your company policy(which is ILLOGICAL) so I decided to delete the app. then got charged again(I deleted the app). I wrote to customer service about that inquiry but they did not accept it. THERE ARE OTHER APPS WHICH PROVIDE MORE WITH LESS PRICES. I do not suggest this app at all.
nice its very good to use and has a good effect everything is nice and later u can add ur very own reviews
La comunicadora me oriento mucho, muy buena su ayuda eficiente atenta sin ella no lo podria haber mejorado
Hi Maria,
My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
i 've got a problem and they helped me out very fast, i couln't display my reviews on my shop for some reasons but they made it show up on my website.
Hi Christie,
I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team
When you sell something customers ask "are they anyone to buy it?" so its very helpful when you have a product on your site like Muffin. She just sincere and helpful too. She gave quick response my dumb questions so i congratulate you because you are so patient and she save me from my hands!!
October 7, 2020
Hi there,
This is Andy from Ali Reviews - Review Importer Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Ali Reviews - Review Importer Support Team
The app itself has really great features but the speed of changes in the app is overwhelming: the administrator changed the setting overnight (literally) and now the starter 10 EUR plan has become completely useless! You cannot do anything anymore unless you have a 20 EUR plan... The customer service is however outstanding (therefore 4 star instead of 1), Raymond and Lisa have been very helpful to solve my issue with importing bulk reviews from Oberlo and although it took some time, Raymond was extremely polite and was there until the problem was resolved. Very happy with such pleasant service from an app provider! Thank you
Hi Yana,
I'm Patrick from Ali Reviews - Product Reviews Customer Support Team. Please accept my deepest apologies for this inconvenience caused.
First of all, through your case because of the limit of your plan as Starter you cannot edit review, in case you want to do it, please upgrade to higher plan as Essential. With Essential plan, you not only edit your review but also get more useful functions such as Advanced Customization, Personalized Review Displays, especially Dynamic Review of Abandonned Cart which is the most unique function in the market — Reduce Cart Abandonment Rate by showing reviews from products added to shopping cart.
Secondly you are meeting trouble with imported review from Oberlo, my colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Best Regards
Patrick
Ali Reviews - Product Reviews Support Team