Ali Reviews: Kudosi Reviews
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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L'application fait le taf et l'équipe est très réactive. Les demandes sont traités rapidement. Maintenant il faut voir si cela à un réel impact sur les ventes, il est encore trop tôt pour le dire.
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
I have not used the app long enough to give a solid review but so far the app seems pretty friendly and the customer service has been GREAT. They were responsive and were making sure I had everything I needed. I will update the review as I spend more time using the app and will get a better feel for it.
Hi there,
Here's Henry from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Henry
Ali Reviews - Product Reviews Support Team
Great support, great app! I have no complaints. There are some features that aren't available, like review request personalized customization but maybe that will be possible in the future.
Hi Ijeoma,
My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
As you recommend the new feature, we have noted this point for Dev team, they will consider to check and add it for future update.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
Harry did a great customer support. He was very quick and helpful for fixing the issues. Thank you so much !!!
Hi there,
My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Fiona
Ali Reviews by OneCommerce
The app itself has really great features but the speed of changes in the app is overwhelming: the administrator changed the setting overnight (literally) and now the starter 10 EUR plan has become completely useless! You cannot do anything anymore unless you have a 20 EUR plan... The customer service is however outstanding (therefore 4 star instead of 1), Raymond and Lisa have been very helpful to solve my issue with importing bulk reviews from Oberlo and although it took some time, Raymond was extremely polite and was there until the problem was resolved. Very happy with such pleasant service from an app provider! Thank you
Hi Yana,
I'm Patrick from Ali Reviews - Product Reviews Customer Support Team. Please accept my deepest apologies for this inconvenience caused.
First of all, through your case because of the limit of your plan as Starter you cannot edit review, in case you want to do it, please upgrade to higher plan as Essential. With Essential plan, you not only edit your review but also get more useful functions such as Advanced Customization, Personalized Review Displays, especially Dynamic Review of Abandonned Cart which is the most unique function in the market — Reduce Cart Abandonment Rate by showing reviews from products added to shopping cart.
Secondly you are meeting trouble with imported review from Oberlo, my colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Best Regards
Patrick
Ali Reviews - Product Reviews Support Team
Liz was fab at helping me out, explaining and making sure that my store was working correctly. I am yet to see the apps full potential as I only downloaded it yesterday- but so far I am happy with the support.
Hi there,
This is Miranda. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Miranda
Ali Reviews - Product Reviews Support Team
i love it i wish there would be a way to filter the reviews to countries. rathr than that is a great app
Dear Zahar,
This is Muffin from FireApps Customer Support team, and we really appreciate your feedback to our apps.
Regarding to your concern, this function is already available on AliReviews.
You could simply filter the reviews to countries by following this instruction:
1. Go to AliReviews Dashboard > Get Reviews > Import Setting.
2. In the Default Filter Setting section, choose the "Select Country" function.
I hope this might be helpful for you.
If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Best Regards,
Muffin
So far so good to me. The staff has benn helpful so far. I like the batch import function. I need to upgrade to the essential plan to use some function tho. I can understand that but I wish it could be cheaper since my shop is not so profitable yet.
Hi there,
Here's James. Thank you so much for review about our app.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team
I just bought the app so I haven't tested it yet. I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc. I'll see how it works for my shop before I can say more. The customer service was EXCELLENT!
Hi Morgan,
This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
As you said that "I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc", glad to inform that our app can help you do them all. I have seen that my colleague has sent you follow-up emails, please let them know if you need further support.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
Reactive team, good apps with a lot of update ! Really like it to make your shops grow up ! Flexible
Hi Jessy,
Here's Roger from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Roger
Ali Reviews - Product Reviews Support Team