Ali Reviews: Kudosi Reviews
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i love it i wish there would be a way to filter the reviews to countries. rathr than that is a great app
Dear Zahar,
This is Muffin from FireApps Customer Support team, and we really appreciate your feedback to our apps.
Regarding to your concern, this function is already available on AliReviews.
You could simply filter the reviews to countries by following this instruction:
1. Go to AliReviews Dashboard > Get Reviews > Import Setting.
2. In the Default Filter Setting section, choose the "Select Country" function.
I hope this might be helpful for you.
If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Best Regards,
Muffin
So far so good to me. The staff has benn helpful so far. I like the batch import function. I need to upgrade to the essential plan to use some function tho. I can understand that but I wish it could be cheaper since my shop is not so profitable yet.
Hi there,
Here's James. Thank you so much for review about our app.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team
I just bought the app so I haven't tested it yet. I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc. I'll see how it works for my shop before I can say more. The customer service was EXCELLENT!
Hi Morgan,
This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
As you said that "I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc", glad to inform that our app can help you do them all. I have seen that my colleague has sent you follow-up emails, please let them know if you need further support.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
Reactive team, good apps with a lot of update ! Really like it to make your shops grow up ! Flexible
Hi Jessy,
Here's Roger from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Roger
Ali Reviews - Product Reviews Support Team
I just started to test a few review apps and Ali Reviews is among my top 3 at the moment. This app is very user friendly and easy to use for a beginner like me. Looks like i might be using this long term after all. The criteria for me choosing the right app is knowledgeable & fast online support, reasonable pricing and ease of use for both beginners and professionals.
Dear Matt,
My name is Tony from FireApps Customer Support team, and it's great to know that you are enjoying our product and service.
Besides, we are still working hard on new version to bring more great features to you in a near future, so please stay tuned.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Best Regards,
Tony
I have the free version. Very easy to use, managed to import lots of reviews straight away to add social proof to my website. Could maybe do with being able to select more in-depth reviews rather than getting what comes though.
remove watermark during trial either way you're only allowed to give 5 reviews which is already sketchy enough
Dear Brandon,
Here's Petey from FireApps Customer Support team.
I can see that you are still using the old Free plan which will put the watermark under "Write a review" button and limit 5 reviews per product as well.
For your information, we have already updated the subscription policies since August 2019. Hence, please consider to upgrade to paid plan to remove watermark, and unblock more reviews.
Should have any other concerns about this, please feel free to contact us via live chat channel or email us at support@fireapps.io
Best Regards,
Petey -
great apps and very easy to use, but only 5 reviews allowed for the free plan.
The app does not integrate well with my theme. Your customer support was great and helped but you should include the solution that you had to do on my account on your help/support page. I tried to use your support page and could not figure it out on my theme.
Of course deeper integration would be preferred.
I also noticed that my "English translation" option was saved in my general settings but when I go to sync the reviews on Oberlo I have to check the box every time.
Nathan
FoundLostOutdoors.com
Great app and great support service! The only thing I miss is that you can only do round numbers like 5.0-4.1 is 5 stars, 4.0-3.1 is 4 stars etc. Would be could if there would be at least 0.5 steps like: 5.0 stars, 4.5 stars, 4.0 stars etc.