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nice support and app. they support me fast. I just would like to say that it must have a button to choose if the starts of ratings appears or not on the top of the product page.
Hi there,
Here's Lynn from FireApps Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Ali Reviews - Product Reviews Support Team
Great app I only wish there was more customization and different styles :) Fast support, they always do some custom code stuff for me :)
Hi there,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback for The New Ali Reviews.
We will note your point to improve our app in the better way. Furthermore, with the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
Ferramenta ótima e com ótimo atendimento, sempre dispostos a ajudar! Muito prestativos, e até fazem por você se necessário.
Hi Ohana,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
A great app with great customer service. I have used this app for my store many times and it brought success to my stores many times. The rest is up to you. Good luck to all and God bless.
Hi Ira,
Here's Daria from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Daria
Ali Reviews - Product Reviews Support Team
Nice assistant, fast, team is great
About the price, I'm brazilian, here 1 dolar is R$6, this service is good but very expensive for us
Hi André,
I'm Jasper from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services to meet your expectation. Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jasper
Ali Reviews - Product Reviews Support Team
je recommande cette application, la meilleure pour les avis et le service client est très réactif. merci à vous
Hi there,
I'm Lagan from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Lagan
Ali Reviews - Product Reviews Support Team
SERVICE CLIENT NUL
NE RÉPOND JAMAIS
NE RÉSOUT PAS LES PROBLÈME
IL FUIS, ILS LISENT LES QUESTIONS SANS Y REPONDRE ET FERME LE TCHAT L'APPLICATION NE FONCTIONNE PAS ET EST TRES TRES LENTE EN PLUS LES AVIS S EFFACE SEUL SANS CE REMETTRE 0
Hi Farid,
This is Harry from Ali Reviews - Product Reviews Customer Support Team and we are deeply sorry for your bad experience during using our app.
In relation to your issues as following:
1. For the bad support from our agent, they will have a proper training to improve their skill to avoid this situation in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and we highly appreciate your understanding in this situation. However for the slow response, hope you understand for us, because some special cases are out of their control and need Dev team for further investigation, so it needs more time to check and fix it completely.
2. For the trouble using our app, we have seen that our colleague is supporting your case with the highest priority and has also sent you follow up email, please let them know so that they can help you resolve all your issues until it's fixed completely.
Looking forward to hearing from you soon.
Regards,
Harry
Ali Reviews - Product Reviews Support Team
1000 Merci à Lisa pour son agréable support, de son amabilité et de sa volonté de vouloir aider. J'ai pu résoudre mes problèmes et Lisa a su être présente et répondre vite lorsque j'avais besoin d'aide!
Hi Jonas,
My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Fiona
Ali Reviews - Product Reviews Support Team
Le service client est réactif et répond exactement à la demande, je recommande ! Je ne regrette pas d'avoir acheter
Hi Audrey,
My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
This app is very usefull and have a great support!. i use pagefly and the stars dont appear in my homepage. Thanks to the support it was possible to achieve
Hi Cristian,
I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team