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I like this app very much, their customer service is very good, they can help me solve many problems，good
Hi 庆得 余,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
The set up is extremely easy and the design is very clean. I needed a quick fix and support responded within seconds and resolved my issue. Highly recommend!
Hi Kyle,
This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Harry
Ali Reviews by OneCommerce
Raymond has helped me a lot, helped me add stars to the product list page, and achieved the effect I want, thank you and your team!
Nice App with great support, One doesn't need to have any coding knowledge to set it up. Customer Support team does all the customization for you. Highly Recommended.
Hi there,
I'm Bevis from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Bevis
Ali Reviews - Product Reviews Support Team
Very good application that allows you to import and modify any review and support is very responsive! I recommend this application
Hi Eric,
Here's Davis from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Davis
Ali Reviews - Product Reviews Support Team
great app .......................................................................................................................................................................................................................................
Hi there,
This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Petey
Ali Reviews - Product Reviews Support Team
helpful and friendly support, quick too! Joyce and Zenny Helped me
Transcript
Hello! How can I help you?
my reviews and stars are duplicated on my website
Hello, this is Joyce from Customer Support team. I'm here to support you.
hello
how can I fix the duplicating issue
Kindly wait to let me check for you
To further check the problem, I need the Collaborator Access to your store. I've sent you the request, can you please come to Shopify admin dashboard and accept it for me? The request looks like the screenshot below. Or you can check it in User and Permissions (shopify settings)
Done.
Okay let me see
The star rating is showing well now. Kindly check again and let me know
perfect! thank you!
Great. You're welcome.
Btw, could you please spend a few minutes sharing your experience with our app on Shopify app store?
Your feedback means a lot to me. Below is the direct link:
If you need any support, please ping me, I am willing to assist.
Hi Jake,
I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Keva
Ali Reviews by OneCommerce
It's a great and helpful app, I like it.
Import review from aliexpress is so easy with it.
This make my work more easier.
Congratulations for your support! Muffin mostly, very attentive. Highly recommend to anyone! Service very fast.
Will be worth the fee. I have just joined and am still on the trial but I will definitely join! I have been helped by PETEY and he really helped me with my store and customizing how the reviews are shown. Very easy to talk to and overall helpful. I wish all the customer support we speak to could be this helpful. So far, I am loving the import feature of reviews to the store, it really helps make your products and business look more credible!
Hi there,
I'm Jennifer from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jennifer
Ali Reviews - Product Reviews Support Team