Ali Reviews: Kudosi Reviews
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is very good this aplicattion,i like it so much,help us....but is a little expensive....:((...can you make something for this?
Atendimento rápido e com praticidade resolve os problemas. Um bom app mesmo começando a usa-lo agora.
Hi Fernanda,
I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Louisa
Ali Reviews - Product Reviews Support Team
Easy to use and very helpful! Tank you!
Just wish I could import reviews in bulk with the free plan. Otherwise, its super! And easy to use as well!
GREAT APP THANK YOU MERCI BEAUCOUP
I have recently downloaded this app after using it 3 years ago. It is still my go-to review app and the best for dealing with aliexpress. There are some pros and cons however. Cons:
- They have completely updated every aspect of the app since I used it back in 2019. Back then there was only one plan which cost 9.99 (now the starter plan now) and since then they have limited some of the functionality you used to get for that price and spread it to higher priced plans (along with new features. - The email template goes straight to google's spam filter and into the junk box (in my limited experience)
- As mentioned before some functionality such as: changing font style, number of reviews to import at a time, changing email sender address... are reserved for higher priced plans. However you can still get by fine with starter plan even though it doesn't have quite the same value for money as before. Pros:
- First and foremost they have the best customer service I have ever seen on a shopify app. Their staff really do go "above and beyond". They will reply instantly and send really good explanations and screenshots of how to solve issues. Furthermore, I was recently solving an import issue with a customer support agent (Pauline) and she even offered to import some product reviews for me (going above and beyond what is expected - well done!)
- It is very compatible with themes and Aliexpress
- Works well and is responsive to all devices
- New features such as email and sms review requests (although it has the cons mentioned above)
- Still my #1 go to review app
Hi Sergio,
Here's Brian. Thank you so much for your feedback of Ali Reviews.
Regarding to your main concern "They have completely updated every aspect of the app since I used it back in 2019", please let me make it clear we have restructured all plans with the change of its function, please be advised that this change was based on customer survey.
However, the most important point and for your case is that to avoid the change affecting the current users by this change, your plan as Starter plan will be automatically upgraded to higher plan as Essential plan, but you just paid $9.9, this case was applied around July 15 2021, you can check on this store PimpleVac to know about it clearly and it's the main reason why you still used advance setting after this day, it's considered as the benefit to offer for our loyal customers.
We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Brian
Ali Reviews - Product Reviews Support Team
So far so good...looking forward to see how does this app works for my store.
POR SER UM INICIADO, DAREI A PONTUAÇÃO (4).
O ATENDIMENTO É ÓTIMO.
Hi there,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
great application, will see later how it's working...................................................
The app itself is great and very useful to add reviews, but I wish more features were available in the free plan. Customer support was also very good, Alene and Joliann were proactive in helping me fix my problems.
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce