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Hi there,
This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Ali Reviews - Product Reviews Support Team
PLEASE READ THIS BEFORE YOU START USING THIS APP. I am not happy with the app at all. Customer service and policy is illogical and there are other apps which provide more with less prices, I am not giving out name because then I will seem like a promoter. What I lived with customer service and the app was terrible, It does not worth the price as well as its customer service always prove themselves right. HERE IS THE STORY: I already contacted customer support at that time too, I realized that when I downgrade the account it becomes effective right after which seems like a small issue but it is illogical because it is a subscription method and your customers pay beforehand so they pay for premium feature for the whole month and maybe they prefer to downgrade it for the next month. My honest suggestion is to get it effective at the start of the next month. when I write to you about I realized that it is your company policy(which is ILLOGICAL) so I decided to delete the app. then got charged again(I deleted the app). I wrote to customer service about that inquiry but they did not accept it. THERE ARE OTHER APPS WHICH PROVIDE MORE WITH LESS PRICES. I do not suggest this app at all.
Woooowww!
It was so amazing service to do reviews with Ali Reviews !!
Thank you so much Mr Petey !
I was experiencing an issue in regards to a tweak needed to the reviews on my homepage as well as some Google Console minor issues (which appeared major to me at the time). I was kindly helped by Seri in customer service. She was very patient and nice. She took care of all of the tweaks needed in regards to my homepage and cleared up the Google Console concern I was having. She also offered clarity to some misunderstandings I had in regards to some of the other Google programs. All in all, I was and am very happy with the experience I had working with Seri in customer service and the team of developers. They fixed my issues no problem and everything is smooth sailing again. Thank you Seri!
Hi there,
I'm Charles from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Charles
Ali Reviews - Product Reviews Support Team
I change the place of the reviews, and delete and modify some things that I wanted. Very good job, I solved the problem I had and quickly, thank goodness, I was scared. Thanks. Very good job.
Hi there,
Here's Callum from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Callum
Ali Reviews - Product Reviews Support Team
Really fast replies and Jane helped my in almost everything. I enjoyed a lot! Certainly I will keep this app.
Hi Bem,
Here's Anderson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Anderson
Ali Reviews - Product Reviews Support Team
this is a great pp and its easy to use and understand i'm glad i got this when i got it i recommend you get it too.
Nice to have an app that has reviews for products available for businesses that are starting out that may not have customer base yet for review. This allowed me to sell product with reviews so the customer can felt confident in their purchase. I did have an issue with trying to install the app. I was able to install it with their support, which was pretty fast.
Hi Ranjit,
I'm William. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
gostei demais da experiencia de trabalhar com a alireviews, principamente com a Zennym ela me ajudou demais, recomendo muito
Hi there,
Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team
i love it just wish i could get more imports for the free package